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LTF Infinia Upgrade Experience

elite34700

TF Premier
VIP Lounge
Hello guys,

I know we heard a lot of stories about infinia upgrade but I somehow felt the journey I had is possibly less explored less discussed and less successful for most of us . Let me begin with my failed attempts :

2021 - Initially spotted that there's a invite only card called infinia and enquired at a nearest branch I was told " You have to be invited and there are very special criteria's. " I applied for a DC privilige but was rejected in a day. Escalated to their VP cards and was then approved with a 2L limit. I have spent 1L in a couple of months and was told card was LTF. I used the card for a while and then emailed grievance team for a upgrade to Diners Club Black. Was rejected in a day stating limit required is 5L minimum . I retaliated stating that existing card is LTF kindly upgrade to a paid DCB still it didnt work.

2022 - Kept using the card and received a LE from 2L to 2.6L. Had a major spend and used the card for a spent of 2.57L in a single swipe and repayment was done on time. Post that received another LE to 3.6 L . I immediately wrote to grievance stating my spends are high even on competition cards like amex plat and requested for an infinia. Was rejected in a day. At the same time I had a neu infinity LTF with same limit and out of frustration about not able to get there i closed DC privilege.

2023 - I gave up my pursuit on infinia and relied on magnus and amex plat for max rewards . Post which magnus became RIP I again wanted to pursue for infinia. This time wrote to head credit cards stating upgrade is being rejected whereas a twitter user showed off stating he secured an infinia for his spouse with a 3.6L limit. I was triggered by this and escalated on twitter and to their nodal officer. They apologised and asked me to share the docs and consent. Did the same and was rejected in a couple of days stating I dont meet the income criteria ( Honestly I dont cause CTC < 20 L but ITR <30 L ). This is where I wanted to take a different route. Thanks to our community and the knowledge sharing i realised few approvals are needed from branch banking vertical. We have had imperia relationships ( not much CASA, insurances , investments etc., ) so started speaking to BM. Bm and RM had no clue and said not possible. I realised threatening them for accounts closure etc wont work as I have seen a friend maintaining 50 L AMB was denied infinia forget LTF. I didnt want to lose hope and somehow felt a bit frustrated about following up requesting people and decided to pull some favors. Took me a days time to speak to the very senior official, HDFC india about my requirement and our profiles. Post which the banking head has reached out was very kind enough to have his team note down my requests and was eager to have the cards approved. It just took 3-4 days of time and all of our cards are approved as LTF ( honestly didnt have to push them much ). I got a confirmation from the team in chennai that its been pushed for dispatch and was told branch banking leadership will personally deliver these cards to us.

My Conclusion : I rather feel good about the journey for infinia . For me personally its been the most difficult one to get, branch banking team surprised me with a LTF though which will surely make me loyal to stay with them . But What I realised is how much I have learned out of this experience especially in negotiating with a financial institution. When I watched @TechnoFino stating we can ask anything from the bank I thought he is being funny but in reality that works maybe differently for everyone. In the end I would say be an enthusiast and keep trying . It will workout for sure.

P.S : The route which I have taken is less explored for sure is what I believe. Will update this thread once I get my Infinia. My request is kindly do not ask for references or contact information of the officials who got this done for us I wouldn't be able to and i really appreciate all of your understanding and support on the same 🙂 . Thank you @1RC and @cardwizard for your words of encouragement when I wanted to share thoughts about possible routes to upgrade for an infinia 🙂 . Thank you for reading guys!
 
I am not sure..
What I believe. when Infinia Reserve is launched , which seems it is imminent, Infinia Metal rules will most likely to be relaxed a bit..
Then you can try for LTF for Metal.. Wait until then.. is my advice..
Great idea infact my infinia is fyf will wait till then.
 
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Yes.. correct . no need to make any descion in haste.. a bit of patience and maturity is required at this end of the market ..
Definitely. I'll let the team close my request and will wait till infinia reserve gets launched. Will start bombarding them with mails again. Thank you for your ever awesome suggestions.
 
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Reactions: SSV
Indeed it is. Though didn't get the reference of cricket as I've never seen cricket.
The reference of cricket works like this..
It is not just about how hard you hit the ball with the bat... its also very important at what time after the delivery also matters ( usually difference would be in micro seconds)..and the outcome between these micro seconds would be phenomenal
 
The reference of cricket works like this..
It is not just about how hard you hit the ball with the bat... its also very important at what time after the delivery also matters ( usually difference would be in micro seconds)..and the outcome between these micro seconds would be phenomenal
Understood. So mailing when infinia reserve gets launched might make a huge difference.
 
  • Like
Reactions: SSV
Hello guys,

I know we heard a lot of stories about infinia upgrade but I somehow felt the journey I had is possibly less explored less discussed and less successful for most of us . Let me begin with my failed attempts :

2021 - Initially spotted that there's a invite only card called infinia and enquired at a nearest branch I was told " You have to be invited and there are very special criteria's. " I applied for a DC privilige but was rejected in a day. Escalated to their VP cards and was then approved with a 2L limit. I have spent 1L in a couple of months and was told card was LTF. I used the card for a while and then emailed grievance team for a upgrade to Diners Club Black. Was rejected in a day stating limit required is 5L minimum . I retaliated stating that existing card is LTF kindly upgrade to a paid DCB still it didnt work.

2022 - Kept using the card and received a LE from 2L to 2.6L. Had a major spend and used the card for a spent of 2.57L in a single swipe and repayment was done on time. Post that received another LE to 3.6 L . I immediately wrote to grievance stating my spends are high even on competition cards like amex plat and requested for an infinia. Was rejected in a day. At the same time I had a neu infinity LTF with same limit and out of frustration about not able to get there i closed DC privilege.

2023 - I gave up my pursuit on infinia and relied on magnus and amex plat for max rewards . Post which magnus became RIP I again wanted to pursue for infinia. This time wrote to head credit cards stating upgrade is being rejected whereas a twitter user showed off stating he secured an infinia for his spouse with a 3.6L limit. I was triggered by this and escalated on twitter and to their nodal officer. They apologised and asked me to share the docs and consent. Did the same and was rejected in a couple of days stating I dont meet the income criteria ( Honestly I dont cause CTC < 20 L but ITR <30 L ). This is where I wanted to take a different route. Thanks to our community and the knowledge sharing i realised few approvals are needed from branch banking vertical. We have had imperia relationships ( not much CASA, insurances , investments etc., ) so started speaking to BM. Bm and RM had no clue and said not possible. I realised threatening them for accounts closure etc wont work as I have seen a friend maintaining 50 L AMB was denied infinia forget LTF. I didnt want to lose hope and somehow felt a bit frustrated about following up requesting people and decided to pull some favors. Took me a days time to speak to the very senior official, HDFC india about my requirement and our profiles. Post which the banking head has reached out was very kind enough to have his team note down my requests and was eager to have the cards approved. It just took 3-4 days of time and all of our cards are approved as LTF ( honestly didnt have to push them much ). I got a confirmation from the team in chennai that its been pushed for dispatch and was told branch banking leadership will personally deliver these cards to us.

My Conclusion : I rather feel good about the journey for infinia . For me personally its been the most difficult one to get, branch banking team surprised me with a LTF though which will surely make me loyal to stay with them . But What I realised is how much I have learned out of this experience especially in negotiating with a financial institution. When I watched @TechnoFino stating we can ask anything from the bank I thought he is being funny but in reality that works maybe differently for everyone. In the end I would say be an enthusiast and keep trying . It will workout for sure.

P.S : The route which I have taken is less explored for sure is what I believe. Will update this thread once I get my Infinia. My request is kindly do not ask for references or contact information of the officials who got this done for us I wouldn't be able to and i really appreciate all of your understanding and support on the same 🙂 . Thank you @1RC and @cardwizard for your words of encouragement when I wanted to share thoughts about possible routes to upgrade for an infinia 🙂 . Thank you for reading guys!
Bro I have similar experience and have had imperia relationship for many years now, Business regalia with 6.5 lac limit and yearly spend upto ten lacs still i havent been able to get through, its frustrating experience, have written to pno, grevience redressal team, they declined everytime as need its> 30 lac is there anything i can do to get this car or any specific email address of HDFC where I can write them about it.
 
Last edited:
Bro I have similar experience and have had imperia relationship for many years now, Business regalia with 6.5 lac limit and yearly spend upto ten lacs still i havent been able to get through, its frustrating experience, have wrote to pno, grevience redressal team, they declined everytime as need its> 30 lac is there any thing i can do to get this car or any sepcific email address of HDFC where I can write them about it.
Write to MD desk and threate them to close the account.
 
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