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LTF Infinia Upgrade Experience

elite34700

TF Premier
VIP Lounge
Hello guys,

I know we heard a lot of stories about infinia upgrade but I somehow felt the journey I had is possibly less explored less discussed and less successful for most of us . Let me begin with my failed attempts :

2021 - Initially spotted that there's a invite only card called infinia and enquired at a nearest branch I was told " You have to be invited and there are very special criteria's. " I applied for a DC privilige but was rejected in a day. Escalated to their VP cards and was then approved with a 2L limit. I have spent 1L in a couple of months and was told card was LTF. I used the card for a while and then emailed grievance team for a upgrade to Diners Club Black. Was rejected in a day stating limit required is 5L minimum . I retaliated stating that existing card is LTF kindly upgrade to a paid DCB still it didnt work.

2022 - Kept using the card and received a LE from 2L to 2.6L. Had a major spend and used the card for a spent of 2.57L in a single swipe and repayment was done on time. Post that received another LE to 3.6 L . I immediately wrote to grievance stating my spends are high even on competition cards like amex plat and requested for an infinia. Was rejected in a day. At the same time I had a neu infinity LTF with same limit and out of frustration about not able to get there i closed DC privilege.

2023 - I gave up my pursuit on infinia and relied on magnus and amex plat for max rewards . Post which magnus became RIP I again wanted to pursue for infinia. This time wrote to head credit cards stating upgrade is being rejected whereas a twitter user showed off stating he secured an infinia for his spouse with a 3.6L limit. I was triggered by this and escalated on twitter and to their nodal officer. They apologised and asked me to share the docs and consent. Did the same and was rejected in a couple of days stating I dont meet the income criteria ( Honestly I dont cause CTC < 20 L but ITR <30 L ). This is where I wanted to take a different route. Thanks to our community and the knowledge sharing i realised few approvals are needed from branch banking vertical. We have had imperia relationships ( not much CASA, insurances , investments etc., ) so started speaking to BM. Bm and RM had no clue and said not possible. I realised threatening them for accounts closure etc wont work as I have seen a friend maintaining 50 L AMB was denied infinia forget LTF. I didnt want to lose hope and somehow felt a bit frustrated about following up requesting people and decided to pull some favors. Took me a days time to speak to the very senior official, HDFC india about my requirement and our profiles. Post which the banking head has reached out was very kind enough to have his team note down my requests and was eager to have the cards approved. It just took 3-4 days of time and all of our cards are approved as LTF ( honestly didnt have to push them much ). I got a confirmation from the team in chennai that its been pushed for dispatch and was told branch banking leadership will personally deliver these cards to us.

My Conclusion : I rather feel good about the journey for infinia . For me personally its been the most difficult one to get, branch banking team surprised me with a LTF though which will surely make me loyal to stay with them . But What I realised is how much I have learned out of this experience especially in negotiating with a financial institution. When I watched @TechnoFino stating we can ask anything from the bank I thought he is being funny but in reality that works maybe differently for everyone. In the end I would say be an enthusiast and keep trying . It will workout for sure.

P.S : The route which I have taken is less explored for sure is what I believe. Will update this thread once I get my Infinia. My request is kindly do not ask for references or contact information of the officials who got this done for us I wouldn't be able to and i really appreciate all of your understanding and support on the same :) . Thank you @1RC and @cardwizard for your words of encouragement when I wanted to share thoughts about possible routes to upgrade for an infinia :) . Thank you for reading guys!
 

diptarkaroy

TF Premier
RML Group
VIP Lounge
+ A product manager approval which cards processing team can manage once BBH approval is secured.
Local HDFC bank people are pure lazy af… they didn’t even entertain my request for Regalia gold LTF… they know only one thing… “we can’t do anything… whatever is showing in the HDFC app, that’s final”

That time regalia gold was showing as FYF and that’s what they offered as well

I have an existing auto loan with HDFC around 10L (40% paid)
 

kshitij_0

TF Ace
Ask your BM/cluster head to get a BBH approval for spends waiver, your infinia is sorted. Write a business case that your MCC is travel mostly and you wouldn't want to spend on a less rewarding card, ask BM to mention TRV etc., and get a approval.
Does BBH generally give approval if BM himself asks for that? I just have 2.4L limit and 5L spends, he has gone for BM has gone for BBH approval. I am waiting from 1 week.
 

elite34700

TF Premier
VIP Lounge
Does BBH generally give approval if BM himself asks for that? I just have 2.4L limit and 5L spends, he has gone for BM has gone for BBH approval. I am waiting from 1 week.
Heirarchy needs to be followed. BBH is technically 3-4 levels up so make sure nails are passing through their recommendation which BM has to ensure once BBH receives a mail from zonal/circle head he will approve. Infinia approval is a very small thing for a BBH at HDFC trust me.
 

techt

TF Legend
Thanks a lot for the suggestion

Currently my Tata neu infinity is just 4 months old with total spends around 50k (in 4 months)

Previously I had 2 years old regalia with average 2k spends per month

Should I still go ahead with this process? Or do you recommend me to wait for 5-6 months to achieve around 1L total spends before going for this process?
Spends are really a big criteria for them. They will never gonna approve Infinia if past 6 months spends are less than 7L.
 

diptarkaroy

TF Premier
RML Group
VIP Lounge
Spends are really a big criteria for them. They will never gonna approve Infinia if past 6 months spends are less than 7L.
Yeah… that’s what I knew and that’s why I didn’t fight a lot for Infinia

Also I surrendered REGALIA because I knew I am never going to spend 7L with my Regalia in 6 months to pitch for Infinia.

However, I got to know from this thread that there could be a slight possibility to get Infinia even if spends are too less (like my spend)
 

techt

TF Legend
Yeah… that’s what I knew and that’s why I didn’t fight a lot for Infinia

Also I surrendered REGALIA because I knew I am never going to spend 7L with my Regalia in 6 months to pitch for Infinia.

However, I got to know from this thread that there could be a slight possibility to get Infinia even if spends are too less (like my spend)
Same here, a decade ago I had some titanium card which got auto upgraded to regalia. At that time my spends were hardly 2L on CCs and I straight away declined it.
 

SHUB11

TF Buzz
Hello guys,

I know we heard a lot of stories about infinia upgrade but I somehow felt the journey I had is possibly less explored less discussed and less successful for most of us . Let me begin with my failed attempts :

2021 - Initially spotted that there's a invite only card called infinia and enquired at a nearest branch I was told " You have to be invited and there are very special criteria's. " I applied for a DC privilige but was rejected in a day. Escalated to their VP cards and was then approved with a 2L limit. I have spent 1L in a couple of months and was told card was LTF. I used the card for a while and then emailed grievance team for a upgrade to Diners Club Black. Was rejected in a day stating limit required is 5L minimum . I retaliated stating that existing card is LTF kindly upgrade to a paid DCB still it didnt work.

2022 - Kept using the card and received a LE from 2L to 2.6L. Had a major spend and used the card for a spent of 2.57L in a single swipe and repayment was done on time. Post that received another LE to 3.6 L . I immediately wrote to grievance stating my spends are high even on competition cards like amex plat and requested for an infinia. Was rejected in a day. At the same time I had a neu infinity LTF with same limit and out of frustration about not able to get there i closed DC privilege.

2023 - I gave up my pursuit on infinia and relied on magnus and amex plat for max rewards . Post which magnus became RIP I again wanted to pursue for infinia. This time wrote to head credit cards stating upgrade is being rejected whereas a twitter user showed off stating he secured an infinia for his spouse with a 3.6L limit. I was triggered by this and escalated on twitter and to their nodal officer. They apologised and asked me to share the docs and consent. Did the same and was rejected in a couple of days stating I dont meet the income criteria ( Honestly I dont cause CTC < 20 L but ITR <30 L ). This is where I wanted to take a different route. Thanks to our community and the knowledge sharing i realised few approvals are needed from branch banking vertical. We have had imperia relationships ( not much CASA, insurances , investments etc., ) so started speaking to BM. Bm and RM had no clue and said not possible. I realised threatening them for accounts closure etc wont work as I have seen a friend maintaining 50 L AMB was denied infinia forget LTF. I didnt want to lose hope and somehow felt a bit frustrated about following up requesting people and decided to pull some favors. Took me a days time to speak to the very senior official, HDFC india about my requirement and our profiles. Post which the banking head has reached out was very kind enough to have his team note down my requests and was eager to have the cards approved. It just took 3-4 days of time and all of our cards are approved as LTF ( honestly didnt have to push them much ). I got a confirmation from the team in chennai that its been pushed for dispatch and was told branch banking leadership will personally deliver these cards to us.

My Conclusion : I rather feel good about the journey for infinia . For me personally its been the most difficult one to get, branch banking team surprised me with a LTF though which will surely make me loyal to stay with them . But What I realised is how much I have learned out of this experience especially in negotiating with a financial institution. When I watched @TechnoFino stating we can ask anything from the bank I thought he is being funny but in reality that works maybe differently for everyone. In the end I would say be an enthusiast and keep trying . It will workout for sure.

P.S : The route which I have taken is less explored for sure is what I believe. Will update this thread once I get my Infinia. My request is kindly do not ask for references or contact information of the officials who got this done for us I wouldn't be able to and i really appreciate all of your understanding and support on the same :) . Thank you @1RC and @cardwizard for your words of encouragement when I wanted to share thoughts about possible routes to upgrade for an infinia :) . Thank you for reading guys!
Itna bhi kkyun Bheek manga....After all its just a good credit card...
 

elite34700

TF Premier
VIP Lounge
Itna bhi kkyun Bheek manga....After all its just a good credit card...
lol @SHUB11 looks like 5-10k cashback revert is urgent for you :https://www.technofino.in/community/threads/best-way-to-buy-iphone-in-india.23549/#post-545761 @TechnoFino @SSV OP is desperate for a tiny amount of cash back but instead has the plastic balls to comment on LTF infinia users. @SHUB11 looks like you literally begged for information to get some cash back. @SHUB11 Itna bhi kkyun Bheek manga....After all it’s just some cash back 🤣🤣 don’t reply back, else trolling will be next level. Just stfu, infinia seems out of game for you where you go and comment shit on others posts instead if you can , help fellow members with information and guidance .🔫
 

raghu.rokda

TF Ace
lol @SHUB11 looks like 5-10k cashback revert is urgent for you :https://www.technofino.in/community/threads/best-way-to-buy-iphone-in-india.23549/#post-545761 @TechnoFino @SSV OP is desperate for a tiny amount of cash back but instead has the plastic balls to comment on LTF infinia users. @SHUB11 looks like you literally begged for information to get some cash back. @SHUB11 Itna bhi kkyun Bheek manga....After all it’s just some cash back 🤣🤣 don’t reply back, else trolling will be next level. Just stfu, infinia seems out of game for you where you go and comment shit on others posts instead if you can , help fellow members with information and guidance .🔫
BTW what is stfu ?
 

techt

TF Legend
BTW what is stfu ?
Super Techno Fino User
Flying Out Of Office GIF by Pudgy Penguins
 
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