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So that means next year those customers from whom 399 was taken for Infinity Metal DC this year must pay 999 to continue Super program at the annual renewal time? They can't downgrade to PVC variant and choose 399 only to continue Super?
I’m not sure, bhai and honestly, no one is except the bank as this is 1st year for metal DC. But I’m certain about one thing:

Both are different customer categories.

For example, I’m a PVC holder. If I upgrade to a metal debit card, then I have to pay ₹4999 + GST for the card and ₹399 for the program. It’s not free for me, and the program doesn’t cost ₹999 like it does for Infinity customers.

Card will be paid for me forever as I am regular 811 super customer.
 
This year 399+GST will be taken as part of Super program before 1st Oct, but I feel next year onwards they will start taking 999+GST for 811 Infinity Metal debit card holders to remain in Super program. Hope they have a downgrade path to 811 PVC card then where customers can pay lower to remain in the Super program. Suddenly the Metal DC features (BOGO, Zomato dining) have already become unattractive once I have learned they are not permanent features but "introductory offers". 🙄0 forex is already gone.
 
This year 399+GST will be taken as part of Super program before 1st Oct, but I feel next year onwards they will start taking 999+GST for 811 Infinity Metal debit card holders to remain in Super program. Hope they have a downgrade path to 811 PVC card then where customers can pay lower to remain in the Super program. Suddenly the Metal DC features (BOGO, Zomato dining) have already become unattractive once I have learned they are not permanent features but "introductory offers". 🙄0 forex is already gone.
Did you get metal DC for your father?
 
what nonsense is this man, panning use this card for international trx, now they changed it into 2 pc forex. its not even a month i opened this account.
 
Usually banks have account closure charges before 1 year completion. Has anyone been able to figure out if kotak has these sort of charges?
Couldn't find anything online
 
I recently closed my Kotak 811 account and even got confirmation of closure.
But strangely, I’m still able to log in to both the new and old Kotak mobile banking apps with the same CRN.
I contacted customer care, and they told me that CRNs are never deleted — the bank only closes the account, but the CRN always remains in their system.

Is this true? Has anyone else faced the same situation?

Any guidance or similar experiences would be helpful.
 
I recently closed my Kotak 811 account and even got confirmation of closure.
But strangely, I’m still able to log in to both the new and old Kotak mobile banking apps with the same CRN.
I contacted customer care, and they told me that CRNs are never deleted — the bank only closes the account, but the CRN always remains in their system.

Is this true? Has anyone else faced the same situation?

Any guidance or similar experiences would be helpful.
Try depositing 1rs in ur account using upi, it won't get credited


Also, how old was ur account? Did they charge any closure penalty?
 
aisa kyu krna hai ?

opened in july closed this month

no ! !
If the amount doesn't get credited, that's ur confirmation that ur account is indeed closed.

Banks do retain information for a set amount of time for regulatory purpose, the fact that you can login into the app is so that you can use other products offered by kotak. They'll not completely delete u from their system.
 
afaik IDFC has such policy as well. Customer ID/username/profile isn't deleted, account however get's closed. I have gone through this before.

When you are able to login to kotak app thru CRN, does it still show your account in there? if not, you are good.
 
Update : So my friend who opened the acc with 84k funding, he received 250 gc (brand can be selected as per your will, i selected apay ofc), and then 1000 gc again. Fee deducted 399 for acc opening/super.

So 250+1000-399 = 851 profit already for free.

I love it already but they haven't generated metal dc yet. Acc was opened/funded on friday and today's monday. Virtual card shows since friday but afaik that is default platinum card not metal dc, so haven't did any trxn fearing the virtual dc might not be super 811 dc or metal card. How long will it take for them to show the metal dc on app? I don't care for delivery, it can take 7 or 10 days, it doesn't matter but need metal dc atleast to show up on the app.

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