I want to open a Kotak 811 Super account, but the nearest branch is around 41 km away from my current location.
Also, the address on my Aadhaar card is about 150 km away from where I currently live. But I do have valid address proof of my current address in the form of Voter ID card.
I contacted Kotak customer care, and they informed me that since I already hold a Kotak Myntra Credit Card, I need to visit the nearest branch to open the 811 Super account.
Given these circumstances, could you please guide me on how I can open a Kotak 811 Super account without physically visiting branch?
I want to open a Kotak 811 Super account, but the nearest branch is around 41 km away from my current location.
Also, the address on my Aadhaar card is about 150 km away from where I currently live. But I do have valid address proof of my current address in the form of Voter ID card.
I contacted Kotak customer care, and they informed me that since I already hold a Kotak Myntra Credit Card, I need to visit the nearest branch to open the 811 Super account.
Given these circumstances, could you please guide me on how I can open a Kotak 811 Super account without physically visiting branch?
I didn't receive my cb for unipay payment on January the 5th and did a RBIO complaint regarding it 2 days ago.
I have just received a call and the representative seemed really pissed and told me that they will provide me with the cashback as exception but no compensation, and say that these terms were changed on January 1st.
As far as I remember, the t&c were updated on their website in the mid of January.
So what should I do?
Is there any proof available with anyone regarding above?
i fougt with them for months regarding a different issue with kotak credit card, useless customer care bro, even wrote to nodal officer and above, no use. Just take cashback and move on. don't waste time on this useless lotak benk
*Financial transaction at ATM will include Cash withdrawal, Non-Financial transaction will include balance enquiry, PIN change, Mini statement request. Maximum of 5 transactions @ nil charges (incl. financial & non financial) in a month with a cap of maximum 3 transactions (incl. financial & non-financial) charges in top 6 cities (Mumbai, New Delhi, Chennai, Kolkata, Bengaluru and Hyderabad), thereafter Financial Transaction - ₹21/- Transaction and Non- Financial Transaction ₹.8.50/- transaction.
Steps To Convert 811 Savings Account to 811 Super Savings Account
If You Have an 811 Full KYC Account then call Customer @ 1860 266 2666 After Connecting The Call with the Agent Just Say I Wanted To Convert My Account To 811 Super Savings Account Then The Agent Will Tell You The Benefits of This Account. If You Have 5k in Your Account It's Ok Otherwise They Will Tell You Transfer 5k to Your Kotak Account. Then They Will Send You a Text SMS Having a Specific & Unique URL Click on The URL Accept The Terms & Conditions and Enter The OTP After Entering The OTP 300 Rupees Deducted from Your Account and Your Account successfully converted To 811 Super Savings Account.
After This Process, You Will Get Several Confirmation Messages for Debit Card and Cheque Book
Dear 811 customer, kindly share your consent to upgrade to 811 Super on this link: http://eel.nu/_7luual/_nML28 -Kotak
Congratulations! Your request for Kotak Bank Debit Card was accepted on 19-SEP-24.
Your request for Cheque book for A/c XXXX1101 has been received on 19-09-2024. The same will be dispatched to your correspondence address shortly. Kotak Bank
Dear Customer, as per your request we have dispatched your cheque book for A/c XXXX1101. You will receive the same shortly. Kotak Bank
Your Kotak Welcome Kit will get delivered to you by 21-SEP-24. Share ID or OTP with courier person to get the same. Track:https://eel.nu/_6PGbBy/_FEL79
FAQs
Que: What is this 811 Super?
Ans: It is a Zero Balance Savings Account offered by Kotak Bank.
Que: I already have normal 811 Savings Account, is 811 Super different?
Ans: Yes, 811 Super Account is different. It is upgraded version of normal 811 Savings Account.
Que: What are the benefits of this 811 Super Account?
Ans: With 811 Super Account comes 811 Super Debit Card which gives 5% cashback up to ₹500 on all transactions (both online and offline).
Some categories are excluded from cashback so check latest terms and conditions from official website.
Que: Is the cashback applicable on UPI transactions as well?
Ans: No, 5% cashback is applicable only for transactions done with 811 Super Debit Card either via Card Swipe method or by Tap & Pay or by Entering Card Number.
Ans: Yes, Now you can open 811 Super Account Online via VKYC as RBI has lifted the ban. No, due to RBI Ban Kotak Bank cannot open new accounts online. Only offline method is available.
Que: I already have a Kotak Bank Account can I get this 811 Super Account?
Ans: If your account type is 811 savings account then you can apply for this account. But getting 811 Super Account is not guaranteed. New customers can directly apply for 811 Super Account but for old customers Kotak bank did not specify any eligibility criteria. According to the comments on this thread some users were able to get 811 Super Account and some were not. You can try your luck.
Que: I got 811 Super Account now what?
Ans: After getting 811 Super Account you need to deposit at least ₹300 in your account to pay fee for 811 Super Account.
Que: Alright ₹300 deducted from my account, what is next?
Ans: After ₹300 deduction you will get SMS/Email about issuance of 811 Super Physical Debit Card and Cheque Book. Depending on your address it can take 3-10 days for it to reach you. Do not disturb us with your silly questions until you get your Debit Card.
Que: I got a welcome kit but there was only cheque book in it, where is the debit card? Did they forget it? Did someone steal it? Am I unlucky? Why this happens to only me?
Ans: Buddy just wait a little longer your will get it eventually. Cheque book and Debit card is sent in a separate package. Just trust me you will get it. I know you don't have a life but I have one so don't ruin it with your silly comments.
Que: You were telling the truth, I got the debit card after few days, now what?
Ans: First of all make sure you deposit at least ₹5000 in your 811 Super Account to enable 5% cashback feature. After that you use your 811 Super Debit Card for transactions to get 5% cashback.
Que: How do I deposit money in this account?
Ans: Easiest way is use Add money option available in the Kotak App. Or you can transfer money via UPI to this account. Default UPI address for this account is <Mob>@kotak811 where <Mob> is your mobile number. For example if your mobile number is 9876543210 then your default UPI address will be 9876543210@kotak811
Que: Do I need to deposit ₹5000 only once?
Ans: You need to deposit at least ₹5000 once every month to keep enjoying 5% cashback. By chance you forgot to deposit ₹5000 in the account you will not get any cashback for that month. Don't blame it on us later.
Que: Can I withdraw ₹5000 I deposited in the account or do I need to keep it in the account?
Ans: You can withdraw the amount immediately after depositing it. There is no minimum balance requirement for this account.
Que: How much cashback can I earn?
Ans: You can earn maximum ₹500 cashback every month. So in a year you can get ₹500 x 12 = ₹6000 cashback.
Que: What is the minimum transaction amount required for cashback?
Ans: Minimum transaction amount is ₹20 for getting ₹1 cashback.
Que: How much cashback will I get If I did a transaction of ₹3633 via 811 Super Debit Card?
Ans: You will receive ₹181 for this transaction. 5% cashback is rounded down to nearest whole number.
Que: When will I receive the cashback?
Ans: You will receive the cashback in the next month of doing transaction. For example you did transactions of ₹9000 in January then you will receive ₹450 cashback in February.
Que: Where will I receive the cashback?
Ans: You will receive the cashback directly in your Kotak 811 Savings Account. You only need to do the transaction(s) and cashback will be automatically credited to your account next month.
Que: Is there any particular date for cashback?
Ans: According to the terms & conditions bank can send cashback on any date in next month. From the previous trends we can say you will get cashback on/after 15th of every month. Telling you again, there is no specific date for cashback.
Que: Someone posted that they got cashback, but I did not get anything, why?
Ans: Cashbacks are processed in batches. Some might get it earlier and some later. Don't worry you will get your ₹500 cashback for sure.
Que: Is there any charges for Physical Debit Card?
Ans: Debit card fee is included in the yearly ₹300 fee you will pay for 811 super account.
Que: Is the cheque book also free?
Ans: Yes, one cheque book of 25 leaves is free per year. If you order more than that you will be charged ₹3 per cheque leaf.
Que: Will I get cashback for using 811 Super Debit Card to pay credit card bill?
Ans: It's finished as of now.
Que: Can I open multiple accounts with same number?
Ans: No, you can only open 1 account from 1 mobile number.
i fougt with them for months regarding a different issue with kotak credit card, useless customer care bro, even wrote to nodal officer and above, no use. Just take cashback and move on. don't waste time on this useless lotak benk
