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Kotak 811 Infinity Metal Debit Card – Unboxing & First Impressions

So no charges for metal dc and any other charges post account opening ( other than 399 for super account charges ? )
Also for initial 81k funding only upi option ?
There are no charges for Metal DC as long as we maintain the Super Membership. For funding, I was only given the UPI option, but I'm not sure.
 
My mother account was created today with offline kyc from kotak executive at my residence and 25k initial funding. However after couple of hours, msg and email received stating the 25k refund initiated and full kyc was on hold and we have to visit nearest branch for kyc.. any solutions for this ??
 
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