I hope my inputs didn’t come across as trying to gaslight you in any way. Please do take your decisions wisely, sir. As you rightly pointed out, local broadband providers are usually quicker to resolve issues since their reputation within the locality is at stake. Unlike Chortel, they don’t have a PAN-India presence, so they have a lot more to lose if service lapses.
BTW, what would you suggest as a good alternative to the Chortel Axsh*t card, as you are considering to close it? I’m specifically looking for recommendations for cashback based card that works well for utility bill payments. I noticed SBI PhonePe has recently launched one, which could be an option. Your thoughts or recommendations would be appreciated. And of course, I hope we’re not drifting too far from the main topic of this thread.