I’ve been using Infinia for over a year now, and for the first time, my points in the statement isn’t matching up with what I track in my Excel sheet. I double checked every spend and calculation
Here’s what I noticed:
* Got 5400 more points than I calculated under 10X accelerated spends.
* Because of that, the accelerated points hit the 15K cap, and I ended up losing 1123 points on 5X spends.
* There’s also 790 points under adjusted/lapsed that I can’t account for.
Net result: I’ve got 3487 points more than I should have.
My questions:
1. Was there any special campaign for 10X accelerated points that I may have missed?
2. Has anyone else noticed errors in their points calculation?
I don’t really mind if they claw back the extra points — I should probably just be happy. Only negative is I can't make any accelerated spends till August end. I honestly don’t know what to make of it, and I just wasted an hour trying to make it make sense. 😅
@SSV @Lobogris @tachniki @sourpai @vaibhav111
Here’s what I noticed:
* Got 5400 more points than I calculated under 10X accelerated spends.
* Because of that, the accelerated points hit the 15K cap, and I ended up losing 1123 points on 5X spends.
* There’s also 790 points under adjusted/lapsed that I can’t account for.
Net result: I’ve got 3487 points more than I should have.
My questions:
1. Was there any special campaign for 10X accelerated points that I may have missed?
2. Has anyone else noticed errors in their points calculation?
I don’t really mind if they claw back the extra points — I should probably just be happy. Only negative is I can't make any accelerated spends till August end. I honestly don’t know what to make of it, and I just wasted an hour trying to make it make sense. 😅
@SSV @Lobogris @tachniki @sourpai @vaibhav111