Inccorect Merchant name in tata neu hdfc card statement

[Himanshu3740]

Hi TF community,

I made a transaction of around 5.5L on tanishq in single transaction and around 3L on caratlane in multiple transactions with tata neu infinity card.
The merchant name is showing the R K SWARN PRIVATED LTD, due to this I only get 1.5% base neu coins and No Bonus coins for these transaction.

I also did some other transactions previously that shows the TANISHQ and CARATLANE in same outlets and i got 1.5% + 3.5% neu coins for those transactions.

I am loosing around 30K neu coins due to this incorrect merchant name

Is there any way to correct this?

 

[helloworld]

nope, its entirely based on MCC provided by that showroom/website.. your intended purchase never matter to bank (any bank) when providing rewards/levy surcharge.

Always verify merchant name during OTP/PIN page (although even merchant name nowadays useless with different MCCs attached to it).

But, you can try by emailing and attaching Invoice, but chances are low.