ICICI CREDIT CARD FRAUD ALERT

[chiggybansal1]

Here I am new to post threads but i want to bring attention about the fraud or scam taking place for the ICICI card holders only, I am sharing my story:
In April, 2023 I got my Coral Card and after a month I got a fake call from ICICI customer care stating that my reward points will expire if i do not redeem it now for which he had shared some app on my whatsapp, and a site where you will just enter your card details to verify and boom its done!
I knew about this so i responded like " How much do you earn from this?" his reply was " 2 lakh ho gya aaj ka"
so i asked what they need and how they get numbers by saying that I am also interested if i get paid. he said he gets contacts from different sources in which they just want customer name, mobile no, city and Bank name.
its only happening to ICICI Credit card holders as I received call for my mother's card and father's card also which i applied in Aug,2023 Before this I haven't received any such call.
One more example is that my close neighbour recently got HPCL Coral card in Oct,2023 and got call in Nov,2023. she was naive and believed that the call is from the customer care and on which that guy shared fake id card on whatsapp and email named icici bank and its logo, she believed its from bank and after which he called on whatsapp and told to dial *401*9876543210 by which call forwarding get enabled, shared all card details of the same card and while this was going on he tricked her and got other card details as well which was of RBL bank and after a while BOOM! 60k limit got cleaned within minutes from ICICI Card after that he tried to clean RBL bank too but was not able to as the last payment of card for RBL was 1 day late due to which card got temporarily blocked and it saved another 60k.
To this I called ICICI customer care and asked to block card and dispute all the recent transactions for chargeback. Its been a month investigation is into it.

If anyone can help me out for the same please let me know
and
to @TechnoFino @Subhankar WHAT CAN BE DONE FROM OUR END TO REPORT THIS TYPE OF FRAUD ITS HAPPENING WITH ICICI CARDHOLDERS ONLY.


Attaching some of the screenshots for the reference...

 

[Pankhuri]

Today I also got scammed
I received my icici coral credit card on 4 dec'23 and today 5dec23 I got a fake call from customer care saying that some service have been activated on my life time free card, to avoid monthly charges you have turn off the services, he asked to open iMobile pay app but I couldn't find the options, so he asked to update the app using Apk provided by him on WhatsApp, I installed it and added the card details, as soon as I entered the details I realized I'm getting scammed. I quickly turned off all kind of transactions on iMobile app. But it was too late 5 transactions(9999 ,9999 ,40000, 24311 & 9645 rs) were initiated and first 2 got completed.
After avoiding hell lot of fake calls, another life regret

Never install something off of whatsapp. Best would be to always say you are using iphone, then they won't bother further.

 

[Pankhuri]

As for the fraud the elderly and NonTechSavy folks need to be thoroughly educated.

maybe if technofino with other utubers start a small series about online fraud prevention, it might create awareness

But there is a major distrust in the junta about corporate scamming them and agencies being of no help. So as a result instead of thinking that if charges are false, we would get them reverted, most people usually just comply with scammers.

My uncle almost got scammed through a sms which said that bill is not paid for 3 months and if not paid then the electricity connection would be cut. There was upi address in the sms itself to send the money too. My uncle himself pays the bill on a fixed date every month, and yet he thought that his payment might have gone wrong and now he should pay again. Thankfully he received msg in night and asked me to pay since he doesn't like using upi wgrh.

 

[Pankhuri]

My friends have been scammer with mobiles numbers on internet too.

Scammer or scammed? If former then stay friends with them and share any new scheme they come up with so people could be prepared 😂😂

 

[Dhruvit.S]

maybe if technofino with other utubers start a small series about online fraud prevention, it might create awareness

But there is a major distrust in the junta about corporate scamming them and agencies being of no help. So as a result instead of thinking that if charges are false, we would get them reverted, most people usually just comply with scammers.

My uncle almost got scammed through a sms which said that bill is not paid for 3 months and if not paid then the electricity connection would be cut. There was upi address in the sms itself to send the money too. My uncle himself pays the bill on a fixed date every month, and yet he thought that his payment might have gone wrong and now he should pay again. Thankfully he received msg in night and asked me to pay since he doesn't like using upi wgrh.

My friends have been scammer with mobiles numbers on internet too. Be aware guys. Sometimes the OTPs dont have amount mentioned in them. The transaction too wasnt reversed saying you promptly provided the OTP.

 

[Dhruvit.S]

Scammer or scammed? If former then stay friends with them and share any new scheme they come up with so people could be prepared 😂😂

Scammed* my bad😂😂

 

[cardy]

Here I am new to post threads but i want to bring attention about the fraud or scam taking place for the ICICI card holders only, I am sharing my story:
In April, 2023 I got my Coral Card and after a month I got a fake call from ICICI customer care stating that my reward points will expire if i do not redeem it now for which he had shared some app on my whatsapp, and a site where you will just enter your card details to verify and boom its done!
I knew about this so i responded like " How much do you earn from this?" his reply was " 2 lakh ho gya aaj ka"
so i asked what they need and how they get numbers by saying that I am also interested if i get paid. he said he gets contacts from different sources in which they just want customer name, mobile no, city and Bank name.
its only happening to ICICI Credit card holders as I received call for my mother's card and father's card also which i applied in Aug,2023 Before this I haven't received any such call.
One more example is that my close neighbour recently got HPCL Coral card in Oct,2023 and got call in Nov,2023. she was naive and believed that the call is from the customer care and on which that guy shared fake id card on whatsapp and email named icici bank and its logo, she believed its from bank and after which he called on whatsapp and told to dial *401*9876543210 by which call forwarding get enabled, shared all card details of the same card and while this was going on he tricked her and got other card details as well which was of RBL bank and after a while BOOM! 60k limit got cleaned within minutes from ICICI Card after that he tried to clean RBL bank too but was not able to as the last payment of card for RBL was 1 day late due to which card got temporarily blocked and it saved another 60k.
To this I called ICICI customer care and asked to block card and dispute all the recent transactions for chargeback. Its been a month investigation is into it.

If anyone can help me out for the same please let me know
and
to @TechnoFino @Subhankar WHAT CAN BE DONE FROM OUR END TO REPORT THIS TYPE OF FRAUD ITS HAPPENING WITH ICICI CARDHOLDERS ONLY.


Attaching some of the screenshots for the reference...

True it happened with me also
Just after some days of approval of ICICI Bank credit card some unknown person calls about icici card and asks data. And telling that card protection enabled for 5k rupees. You have to turn off from now. He will assist.

I know nothing was enabled.

Happened with me three times after approval of three icici card.
So I think it's happening to newly approved icici cards more.
Seems someone is leaking data from inside icici.
I just ignored them saying I will contact my home branch and told them "don't bother"

 

[clark_kent]

You did the right thing. They were also trying to scam my father similarly.

 

[chiggybansal1]

Sorry to hear this, but Ombudsman is the only way. Chargeback is tough, other members who have filed my be able to share light on it.

As for the fraud the elderly and NonTechSavy folks need to be thoroughly educated.

can you please help how should i complain on rbi ombusman as nearly after two months of fraud bank is just saying that otp was shared and it can't offer anything further. please put some light on this.

 

[chiggybansal1]

The scammers are also upgrading to next level, complaint to RBI ombusdsman if it has been a month i suggest you to keep ombudsman and let him do the job.

As I didn't get a positive reply from bank i opted for RBI complaint on 4th Jan, 2024 but till now there is no such progress can you tell how much time does it takes?

 

[cardy]

Ombudsman generally doesn't take this much time.
You should check your email id carefully if you have received any response