I've applied for HSBC travelone CC on 30th aug received appl form and vkyc link, When I attempted to complete vkyc they said that my applic was not yet processed till vkyc and they said they'll call and inform once the applic is processed and asked me to do vkyc after that,
I Uploaded paydlips and bank statements
Now the link was expired and I didn't receive any update from HSBC
Have u guys ever faced this?
What steps should i take now