Hi
Citibank IndianOil Credit card is the first credit card I got about 10 years ago and it had been really useful for fuel spends / redemption.
But in the last 1-2 years, they are charging additional fuel surcharge of 10/- + GST and I receive a surcharge waiver of 3/- (1%).
They are charging this even though I visit the authorized IndianOil outlets: https://www.online.citibank.co.in/c...l-card/indianoil-outlets?eOfferCode=INCITIAIO
I don't even get an option or SMS to redeem the reward points that I have (about 1500 points). I want to redeem the points and close this card asap and be done with it.
Last time when I faced this issue, customer care was useless, but the Principal nodal officer refunded the additional fuel surcharge.
I'd like to know if anyone faced this issue before and how are you guys using this card?
Thanks
Citibank IndianOil Credit card is the first credit card I got about 10 years ago and it had been really useful for fuel spends / redemption.
But in the last 1-2 years, they are charging additional fuel surcharge of 10/- + GST and I receive a surcharge waiver of 3/- (1%).
They are charging this even though I visit the authorized IndianOil outlets: https://www.online.citibank.co.in/c...l-card/indianoil-outlets?eOfferCode=INCITIAIO
I don't even get an option or SMS to redeem the reward points that I have (about 1500 points). I want to redeem the points and close this card asap and be done with it.
Last time when I faced this issue, customer care was useless, but the Principal nodal officer refunded the additional fuel surcharge.
I'd like to know if anyone faced this issue before and how are you guys using this card?
Thanks