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Offer Fulfilled! Got cashbacks when I asked for cancellation

  • Thread starter Thread starter CivSim
  • Start date Start date
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The offer has been fulfilled by the bank/company.

CivSim

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I called up Citi to cancel both the IndianOil and Rewards cards that I had. After listing to their reasons for not cancellation, such as points and rewards, they eventually gave Rs. 2000 for each card as cash back if I don't cancel now, and also waived off 2024's renewal fees.

That's a total of Rs. 5,000 saved in a 14-minute call. They promised that the Cash back will be credited in 10 days, and gave tracking numbers for each request.

If anyone's trying this, you can use this link to quickly go through the IVR: https://www.online.citibank.co.in/customerservice/pdf/IVRFlow.pdf
 
I called up Citi to cancel both the IndianOil and Rewards cards that I had. After listing to their reasons for not cancellation, such as points and rewards, they eventually gave Rs. 2000 for each card as cash back if I don't cancel now, and also waived off 2024's renewal fees.

That's a total of Rs. 5,000 saved in a 14-minute call. They promised that the Cash back will be credited in 10 days, and gave tracking numbers for each request.

If anyone's trying this, you can use this link to quickly go through the IVR: https://www.online.citibank.co.in/customerservice/pdf/IVRFlow.pdf

when is your renewal? is it already billed or yet to be billed?
 
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