Fix for the SBI Virtual Debit Card Error - This facility is currently not available for this account

[RevEng]

DISCLAIMER: I don't know what is the actual fix. I suspect it is the change from RURAL to ALL.

NOTE: If you don't want the auto-sweep to trigger, set the sweep threshold to very high amount.

Kept seeing the error "This facility is currently not available for this account" when trying to generate SBI Virtual Debit Card in Yono App. Escalated the issue till PNO but received no resolution other than "Visit home branch".

The account type was SBNCHQ-GEN-PUB-IND-RURAL-INR.

Enabled auto-sweep via net banking, which changed the account type to SBCHQ-SBP-GEN-PUB-IND-ALL-INR.

Then the virtual debit card got generated in Yono.

 

[viruss]

SBI staf still struggling from last two months, to find out the solution on my request..

 

[alokatzenith]

I have an account of SBCH-CGSP-PUBIND-PLATINUM-INR variant. Not able to generate VDC. Branch people are stupid and useless.

Any help technofino?

I have the same account variant and was not able to generate the VDC, raised complain with branch and this is the response -

Thank you for contacting us. The Branch has advised that "The product code of the account is not eligible for virtual card.”

Hope this helps and clear the mystery as to why salary account holders are not able to get VDC. If any salary account holder is able to get VDC, please inform the account variant.

 

[nemesis23]

SBI is quite useless for such resolution. The only solution i believe is to open another account and group them together under one customer ID.

Is this solution works ? Can I open second account another branch and can apply for the same ? But in YONO/Netbanking will it have a separate account (login/pass) or same.

 

[MC_007]

Is this solution works ? Can I open second account another branch and can apply for the same ? But in YONO/Netbanking will it have a separate account (login/pass) or same.

Both accounts visible in yono app and NetBanking

 

[nemesis23]

So we can try for VDC by opening a new account ?