Last week, I opened a Kotak 811 account. Two days ago, I received a call offering a credit card, and upon inquiry, I was told it's the League Platinum RuPay variant. Wanting a RuPay credit card, I questioned how I could trust that I would receive the desired card. The caller assured me of a follow-up call from the bank to confirm the card variant and its features. Agreeing, I provided the OTP for the application.
However, yesterday, when I received a call, the representative spoke in Hindi. Requesting a transfer to an English-speaking representative proved unsuccessful, leading to my disconnection. Surprisingly, I received an email confirming my credit card application's approval. Upon checking my Kotak bank account, I discovered that a Kotak 811 Visa variant card has been issued. What should be my course of action? Can I simply ignore the delivery of the Visa card?
However, yesterday, when I received a call, the representative spoke in Hindi. Requesting a transfer to an English-speaking representative proved unsuccessful, leading to my disconnection. Surprisingly, I received an email confirming my credit card application's approval. Upon checking my Kotak bank account, I discovered that a Kotak 811 Visa variant card has been issued. What should be my course of action? Can I simply ignore the delivery of the Visa card?