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Axis indianoil rupay credit card is issued without my consent. What's the hell with axis..!!!🚫🚫🚫🚫🚫🚫🚫

mailmenow

TF Legend
Hi everyone
When I checked my axis Bank app now, I just see that a newly issued Indian oil rupay card is showing in the app . I didn't apply/upgrade for any Indian oil card or gives any consent for the same. Then how axis issued the card without my consent and knowledge??? Really shocking & unbelievable!!!! It's my first time issue from axis. How they are supposed to issue this card as I recently upgraded my airtel rupay card. Need your valuable suggestions whether to go with RBI or not???
 
Yes bro. May be. But
RBI’s 2011 Master Circular & Ombudsman Scheme 2021 are clear:

If a credit card is issued without consent, the bank is liable to not only reverse charges but also compensate for harassment and reputational risk.
I doubt RBI will provide any compensation in this case, since Axis has already acknowledged the issue, acted on it promptly, and is working to resolve it. RBI typically steps in with compensation only in cases of a clear 'deficiency in service,' which this situation doesn’t seem to fall under.
Let's hope for the best. That's all
 
Yes bro. May be. But
RBI’s 2011 Master Circular & Ombudsman Scheme 2021 are clear:

If a credit card is issued without consent, the bank is liable to not only reverse charges but also compensate for harassment and reputational risk.

Let's hope for the best. That's all
Oh, wonderful! I didn’t know that. Guess it’s time to bag a hefty compensation 😉.
 
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