Axis indianoil rupay credit card is issued without my consent. What's the hell with axis..!!!🚫🚫🚫🚫🚫🚫🚫

[mailmenow]

Hi everyone
When I checked my axis Bank app now, I just see that a newly issued Indian oil rupay card is showing in the app . I didn't apply/upgrade for any Indian oil card or gives any consent for the same. Then how axis issued the card without my consent and knowledge??? Really shocking & unbelievable!!!! It's my first time issue from axis. How they are supposed to issue this card as I recently upgraded my airtel rupay card. Need your valuable suggestions whether to go with RBI or not???

 

[Anshit]

Don't Rush, wait for the response from PNO, if not satisfied with the response, then escalate further, We need to follow the hierarchy

 

[RadTheCrab]

Already sent mail to nodal yesterday. Should I sent mail to pno, so that nodal will close the case by stating that case is in progress with higher escalation. If sent mail to m.d level then pno will close it by stating the same. What to do?

You need to calm down first. You only sent the email yesterday, and banks usually take 2-3 working days to respond. You still have time, the RBI Ombudsman is unlikely to accept your case right now, since Axis Bank would not dismiss it without attempting a resolution so soon. Moreover, your complaint would be considered non-maintainable because 30 days have not yet passed since your initial submission.

For now, continue escalating the matter within Axis until your issue is resolved or the 30-day period is complete or Axis decides to dismiss your case without providing proper resolution.

 

[mailmenow]

You need to calm down first. You only sent the email yesterday, and banks usually take 2-3 working days to respond. You still have time, the RBI Ombudsman is unlikely to accept your case right now, since Axis Bank would not dismiss it without attempting a resolution so soon. Moreover, your complaint would be considered non-maintainable because 30 days have not yet passed since your initial submission.

For now, continue escalating the matter within Axis until your issue is resolved or the 30-day period is complete or Axis decides to dismiss your case without providing proper resolution.

Ok but it's a serious issue. The joining fee also charged .

 

[Anshit]

Ok but it's a serious issue. The joining fee also charged .

It is a serious issue and it needs to tackled accordingly...You are not going to activate the card, so you are not going pay joining fees also...