Axis Card is still showing active in CIBIL report

[H2O]

I just need a small suggestion. I requested for my Myzone card to be closed in October last year, and it was closed in the same month. However, it's still showing as active in my CIBIL report. When I reached out to Axis Bank, they told me that my card had a .30 excess amount and that's why it's showing as active. They asked me to wait for another 5 days for the correction. My question is, should I approach the RBI bank ombudsman to complain about this.?

 

[sxchzy]

yes
go ahead and complain

 

[H2O]

I think i need to wait for one month and then only i can complain.?

 

[sxchzy]

no go ahead
just backdate everything to 30 days

 

[H2O]

OK, Let me do it then.

 

[H2O]

Raised, let see.

 

[drsel]

How did you raise this complaint ?
what is the email address of the RBI ombudsman?

 

[H2O]

How did you raise this complaint ?
what is the email address of the RBI ombudsman?

No email address, one should fill out the complain form.

https://www.rbi.org.in/Scripts/Complaints.aspx

 

[supermohit]

bhai mota compensation lena bank se. Agar koi due tha toh last year October mai he batana chahiye tha.

 

[H2O]

bhai mota compensation lena bank se. Agar koi due tha toh last year October mai he batana chahiye tha.

Due nahi, excess amount. I have paid extra.

 

[#aniket]

Haan toh closure request jab place kiye tab account mein credit kar dena chahiye tha ya iske bareme batana chahiye tha...

Due nahi, excess amount. I have paid extra.

 

[H2O]

Haan toh closure request jab place kiye tab account mein credit kar dena chahiye tha ya iske bareme batana chahiye tha...

Correct bro, that's what I have asked, Why did you wait for my complaint? As per the 7-day SLA period by RBI, it should have been closed earlier.

 

[#aniket]

Correct bro, that's what I have asked, Why did you wait for my complaint? As per the 7-day SLA period by RBI, it should have been closed earlier.

Do you have NOC with you?

Raised, let see.

Ok update us as well. 😁

Have you asked compensation na?

 

[H2O]

Do you have NOC with you?


Ok update us as well. 😁

Have you asked compensation na?

I have the mail saying the card was closed from Axis.

Yes, 90K as per 500Rs per day. 😋

 

[#aniket]

I have the mail saying the card was closed from Axis.

Yes, 90K as per 500Rs per day. 😋

Ab khus khabari sunee ko hai bas

Jaise hi update aaye let us know 😁

 

[H2O]

Ab khus khabari sunee ko hai bas

Jaise hi update aaye let us know 😁

For sure. 3

 

[supermohit]

Bhai RBI mai raise kiya na ? Jaldi Jaldi good news sunao. ₹

 

[H2O]

Bhai RBI mai raise kiya na ? Jaldi Jaldi good news sunao. ₹

Yea bro, raised.

 

[vinrey287]

Watching. I closed my Magnus in Jan and got confirmation email but still not reflecting in Cibil.