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Bro, how to chat with axis support like you did? Any contact number or through website? They are bugging me with iocl card offer messages, didnt mention charges applicable to me.Why axis is asking fees for ltf card Just for vairant changeView attachment 37292
Axis is talking as if you asked to change from My Zone to Magnus.
All you are asking for is to change My Zone Visa to My Zone Rupay.
You are not changing the card, just the card network.
Ye dil se nahi khopdi se open hain As-is wale.
Write to pno@axisbank.com and tell them that you are not asking to change the card. It's the card network that you are asking to change, and hence it should not carry any charge as the card was provisioned LTF for you.
You can refer this draft from RBI: https://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=4280
Isme se copy kar k chipka sakte ho Axis ko.
Through Twitter: https://twitter.com/AxisBankSupportBro, how to chat with axis support like you did? Any contact number or through website? They are bugging me with iocl card offer messages, didnt mention charges applicable to me.
Go to Twitter/X now .Bro, how to chat with axis support like you did? Any contact number or through website? They are bugging me with iocl card offer messages, didnt mention charges applicable to me.
Aa Hui na baat. Ab milega concrete jawab.View attachment 37321chipka diya 😂
Fk axis master card cc was always paid. Then they introduced visa variantWhy axis is asking fees for ltf card Just for vairant changeView attachment 37292
Jai Ho axis....Axis Bank Ka support system ghatiya hai... RBI ki dhamki dedi uske baad bhi PNO ka ye mail aaya mujhe ki MyZone Visa to RuPay convert k liye fees to deni pdegi....
View attachment 37333
Seems like automatic response.Axis Bank Ka support system ghatiya hai... RBI ki dhamki dedi uske baad bhi PNO ka ye mail aaya mujhe ki MyZone Visa to RuPay convert k liye fees to deni pdegi....
View attachment 37333
Automated nhi hai bro...Seems like automatic response.
dusre sbhi bank esko follow kr rhe hai to axis ko bhi krna chahiyeAlso on a serious note, the circular in question is a draft circular... Has it been notified?
No, an automatic response would not carry a person's name.Seems like automatic response.
Axis bank is making up rules as per their liking.No, an automatic response would not carry a person's name.
That is a genuine response from PNO.
Now, the question here is: Is Rupay network chargeable?
Axis Bank Ka support system ghatiya hai... RBI ki dhamki dedi uske baad bhi PNO ka ye mail aaya mujhe ki MyZone Visa to RuPay convert k liye fees to deni pdegi....
View attachment 37333
Axis bank is making up rules as per their liking.
They issued Axis IOCL Rupay as LTF sometime back and now they are saying “Rupay Network” is chargeable.
I mean same words are used everywhere ..Automated nhi hai bro...
Preeti Singh – (Principal Nodal Office) ne reply kiya hai
People stopped using their My Zone cards after the devaluation of the Swiggy offer, and now they are asking us to pay for the Rupay variant. The Rupay variant will be used more often through UPI than the Visa variant. It seems that Axis Bank does not want people to use this card.Axis Bank Ka support system ghatiya hai... RBI ki dhamki dedi uske baad bhi PNO ka ye mail aaya mujhe ki MyZone Visa to RuPay convert k liye fees to deni pdegi....
View attachment 37333
Can you share the rbi guideline link ? I am also following up with kotak on something similar.In its draft, RBI does not talk about anything related to "charges" or fee. It says that "Card issuers shall provide an option to their eligible customers to choose any one among the multiple card networks. This option may be exercised by customers either at the time of issue or at any subsequent time."
And here in OP's case, Axis did agree to change the network/variant, however Axis is talking about charges.
That is upto Axis. OP needs to discuss with Axis to get the charges waived off.