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Applied for SIMPLYCLICK card one month back through Sprint. No response from SBI.

Krishna Kumar

TF Premier
VIP Lounge
It has been a month after applying for SimplyClick. Submitted all the documents in the online portal itself. Scheduled an appointment but no one called me. Tried rescheduling few times and still no response. Contacted customer care multiple times and they all gave a standard answer "Your application is in processing state. Please wait for 21 working days post application". Even after continuous follow-ups, and now crossed 21 days also - NO RESPONSE. I already have the Cashback card - Got it in March (that application was processed in a lighting speed - i had virtual card in a day). What to do next? Pls suggest
 

P B R G

TF Ace
My Simplyclick application is on hold due to KYC issues since 3 months. Agent didn't came for verification even after 3 months. I just left it out of frustration.

Today also got another call from their card dispatch department. He also mentioned the same thing, card approved but on hold due to KYC issues. Limit 389,000 as per him.
 

PAiN

TF Select
My Simplyclick application is on hold due to KYC issues since 3 months. Agent didn't came for verification even after 3 months. I just left it out of frustration.

Today also got another call from their card dispatch department. He also mentioned the same thing, card approved but on hold due to KYC issues. Limit 389,000 as per him.
Ask them for vkyc.
 

NShah

TF Legend
Contributor
My Simplyclick application is on hold due to KYC issues since 3 months. Agent didn't came for verification even after 3 months. I just left it out of frustration.

Today also got another call from their card dispatch department. He also mentioned the same thing, card approved but on hold due to KYC issues. Limit 389,000 as per him.
Ask them on twitter
 
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