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AMEX Platinum Travel Renewal

I called yesterday for Plat Travel. Fees was charged on 25th July.

No retention offer. Closed the card finally. To be honest I did not find much use for the card during last year also. All the other cards taking up all of the spends
So you can close the card even after fee was charged?
 
Those who got option to downgrade Amex.
Can you let us know through what channel it was ?
Chat or Call?
Or is the CS representative name 😛
Have 53k points but don't want to transfer and close right now. Want to redeem them in 1-2 years
 
Those who got option to downgrade Amex.
Can you let us know through what channel it was ?
Chat or Call?
Or is the CS representative name 😛
Have 53k points but don't want to transfer and close right now. Want to redeem them in 1-2 years
Yes I tried multiple times no one agreed for downgrade. I have 63k points
 
Those who got option to downgrade Amex.
Can you let us know through what channel it was ?
Chat or Call?
Or is the CS representative name 😛
Have 53k points but don't want to transfer and close right now. Want to redeem them in 1-2 years
call . .
 
My travel plat was due for renewal and I have spent 5 L on card last year . On chat support he said no offer for renewal , I asked him to close card which he did in few minutes.
Done with amex , now will shift all school payements to other card .
 
My travel plat was due for renewal and I have spent 5 L on card last year . On chat support he said no offer for renewal , I asked him to close card which he did in few minutes.
Done with amex , now will shift all school payements to other card .
And I can see in app after few min that card is cancelled😊
 
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