Amazon Pay UPI Strange Issue

[asm07]

Last Monday I changed my smartphone. On new device I setup every other UPI app like BHIM, Gpay, Phonepe, Paytm etc. seamlessly. There should be no error because primary sim is inserted in new device.

Now coming to amazon, I logged in and tried to setup upi, faced an error. The error only mentioned try after sometime so I didn't think much. But even after a day same thing was happening. So I tried setting up in the old device and it worked without any error.

I contacted the chat support then and they raised a ticket. Later when I contacted them for any update on the ticket, they said that as per the reply of their upi tech team, upi is blocked temporarily on the new device until April 30, after that I can register. I thought wtf is this hence contacted social media team, they replied same thing after few hours. I had never seen such issues. What kind of security measure amazon pay team follows which no other apps follow? Now I don't even know whether I will be able to register after 30th April or not. Anyone from the community faced similar issue earlier?

Edit (1st May) - Now when I try to register, there's a different error, "Device not supported" due to security concerns. What the!

 

[pidtechno]

Same I faced from 1 year but amazon cs team clueless in this matter 🤡

 

[Pikachu.]

Did you deactivate/deregister UPI in the old handset's Amazon app?

 

[asm07]

Did you deactivate/deregister UPI in the old handset's Amazon app?

Tried that as well when it didn't work initially in the new device.

 

[asm07]

Same I faced from 1 year but amazon cs team clueless in this matter 🤡

You mean issue still persists even after a year?

 

[Arjun Raju]

Same issue my brother also facing, works in different device he has nothing phone 2a tried in iQOO z7 it worked

 

[asm07]

Same issue my brother also facing, works in different device he has nothing phone 2a tried in iQOO z7 it worked

So nothing 2a also has the issue. So far I knew only nord 4 was having the issue.

 

[uipolo]

Same problem I am going through , 2 months ago I ported my mobile number from bsnl to jio.
After that I am not able to use AMAZON PAY UPI and AMAZON WALLET.
contracted customer support but not getting any resolution.
Helpp

 

[messypenguin]

So nothing 2a also has the issue. So far I knew only nord 4 was having the issue.

same, encountering the same issue on Nord 4 for a few month now. Fortunately I'm using a SU user, so made a few tweaks to get it working. hmu in dm if you're SU capable.

 

[uipolo]

Last Monday I changed my smartphone. On new device I setup every other UPI app like BHIM, Gpay, Phonepe, Paytm etc. seamlessly. There should be no error because primary sim is inserted in new device.

Now coming to amazon, I logged in and tried to setup upi, faced an error. The error only mentioned try after sometime so I didn't think much. View attachment 95773But even after a day same thing was happening. So I tried setting up in the old device and it worked without any error.

I contacted the chat support then and they raised a ticket. Later when I contacted them for any update on the ticket, they said that as per the reply of their upi tech team, upi is blocked temporarily on the new device until April 30, after that I can register. I thought wtf is this hence contacted social media team, they replied same thing after few hours. View attachment 95775I had never seen such issues. What kind of security measure amazon pay team follows which no other apps follow? Now I don't even know whether I will be able to register after 30th April or not. Anyone from the community faced similar issue earlier?

Edit (1st May) - Now when I try to register, there's a different error, "Device not supported" due to security concerns. What the! View attachment 96173

I also have exact same to samr problem in nothing 2a phone after SIM port from Bsnl to jio

 

[Hope]

Same problem I am going through , 2 months ago I ported my mobile number from bsnl to jio.
After that I am not able to use AMAZON PAY UPI and AMAZON WALLET.
contracted customer support but not getting any resolution.
Helpp

Is it custom rom ?

 

[asm07]

I also have exact same to samr problem in nothing 2a phone after SIM port from Bsnl to jio

Yeah so far nord 4, nothing 2a and vivo x200 pro users are reporting the issue.

 

[uipolo]

Yeah so far nord 4, nothing 2a and vivo x200 pro users are reporting the issue.

Is there is any solution. Because amazon customer support team is clueless. They say u had to deactivate upi before sim port

 

[asm07]

Is there is any solution. Because amazon customer support team is clueless. They say u had to deactivate upi before sim port

That's just their excuse. Even if you deactivate (which I did before changing device, on my case there is no porting), you won't be able to register on these devices. There's no simple solution at this moment, unless they (amazon and device manufacturer) fix it from their end.