Accor Plus Membership Purchase : The Do's and Don'ts for Maximizing Your Benefits. | Hand on purchase experience

[Thomas244]

When does the points deduct after upgrade?

I upgraded to traveller membership using 4000 points. It is showing me silver card with new membership number valid till 31st August 2024. But I don't see any deduction yet. Did I got upgraded for free due to some glitch? Or will I be charged after few days?

It is now showing me that I need 10 more nights for gold upgrade. I heard it is 30 for silver to gold. But mine is showing 10 only. Is it a bug as well? Or I have got some lucky offer.

Also, is there a free cancellation period? I see it says 10 business days in the terms document for free cancellation. But I don't want to cancel if I get it for free😅.

Currently I am not getting extra discounts on the hotel I wanted to book. Other hotels are showing. And red hot rooms are also not available for that hotel. But for others it is available.

@CMG @Paras Please suggest.

U get 20 status nights in new offer so 10 more to gold

 

[Harry1]

U get 20 status nights in new offer so 10 more to gold

But it is not showing me like I need 30 and I have 21.

Instead it is showing me I have 1 and need 10.

I think those 20 are yet to be credited. Somewhere i read it takes 10 days to credit.

 

[Harry1]

When does the points deduct after upgrade?

I upgraded to traveller membership using 4000 points. It is showing me silver card with new membership number valid till 31st August 2024. But I don't see any deduction yet. Did I got upgraded for free due to some glitch? Or will I be charged after few days?

It is now showing me that I need 10 more nights for gold upgrade. I heard it is 30 for silver to gold. But mine is showing 10 only. Is it a bug as well? Or I have got some lucky offer.

Also, is there a free cancellation period? I see it says 10 business days in the terms document for free cancellation. But I don't want to cancel if I get it for free😅.

Currently I am not getting extra discounts on the hotel I wanted to book. Other hotels are showing. And red hot rooms are also not available for that hotel. But for others it is available.

@CMG @Paras Please suggest.

Now points are deducted and gold upgrade is also showing 30 nights. So it takes 1 day to take effect.

Now need to contact customer care for cancellation 😭.

 

[Vikas09]

Greetings!

Lately, many hotel membership programs have been talked about such as Accor Plus, Taj, and ITC. In this post, we will focus on my experience of buying the Accor Plus membership program and share some tips to consider before purchasing it.

As I wanted to purchase it using Accor points , thus ,
1. Firstly, I signed up on https://all.accor.com/ and transferred 15,000 points.
2. After this, I logged in using the same credentials on https://www.accorplus.com/ and bought the membership with 12,000 Accor points that I had in my account already.

Please note that if you plan to buy the membership using your credit card, you can directly visit https://www.accorplus.com/ and purchase it using INR 13500 (current offer).

When I purchased the membership, my existing account was directly upgraded to Accor Plus with silver status and additional benefits, including the remaining 3,000 points in my account. But it's important to note that when you do so, your membership number changes, and the old classic number gets deactivated. Thus, if you have any pending points transfer requests that are not yet credited, don't purchase it until the points are credited.

There are three types of vouchers available:
1.regional (city-specific)
2.pan India.
3. Asia-specific vouchers.

The first type of voucher (regional) can significantly affect the value of the voucher and membership.
For instance, if one's city does not have any Accor property, it would be better to opt for a voucher for the city they are planning to visit. Choosing the right city can make a difference in terms of the voucher's value.

For instance,
a regional voucher for Delhi contains various dining vouchers, including free dining vouchers for Ibis Golf Course Road, which is 30-40 minutes away from the airport.
It may not be worth traveling and spending money on a taxi to redeem this voucher.
However, the voucher also includes a room for two adults and two children in Pullman/Novotel for only 5500 INR, including breakfast. This is a great deal as the flexible rates for this are usually between 10K to 13K INR.

On the other hand, if one has a voucher for Goa,
they would miss out on the 5500 INR deal but could easily redeem various lunch and buffet vouchers for Novotel in Calangute, which is a location that they would likely visit while in Goa.

It is important to note that there may be additional vouchers such as birthday cake that may not be useful if one cannot use them in their current city or while visiting another city. Therefore, choosing the right regional voucher depends on one's plans.


However, Accor Plus website does not have an option to choose a regional voucher. So, before purchasing the membership, I raised a query on Accor Plus, and their sales team reached out to me. They informed me that they could help me with specific region vouchers. However, if I purchased via the sales channel, I could not pay by points, but by card only. Therefore, I purchased it myself via the website.

After purchasing the membership, I reached out to membership support to help me set the region for my voucher as Delhi. However, as with all customer care, it depends on where your call landed and how efficient the person is. So, the executive told me that they would see if this was possible or not and let me know in a day or two. This left me uncertain about which city I would get a voucher for.

Wait ? What ?

So now , I endup purchasing membership and dont know for which city I will get voucher ? If they endup giving any random city neat to my location , then It will be hard to reddem Region specific vouchers, because then you have to travel specifically to get them redeemed. And all above things about diffrent region has diffrent type of coucher then your plans goes for a toss.

So , I ended up escalating the issue , as their sales team earlier mentioned that they can help me with specific Location voucher and after that I received a call from them and they make their arrangements to get me vouchers for Delhi.

In conclusion, it's essential to consider the type of voucher, the region, and the value of money before purchasing the Accor Plus membership program.

Here are some recommendations for purchasing Accor Plus:
Dos:
1. If you plan to buy Accor Plus using your credit card and want specific regional vouchers, it is advisable to use the sales channel. You will have a dedicated person who can assist you with regional voucher-related queries.

2. While using the sales channel,Request them to email you the highlighted terms and conditions, including regional voucher details, for the specific location before making the purchase.

3. If you plan to purchase Accor Plus using your points, transfer 12K points to all.accor.com, and only purchase the membership once the transfer is complete. If you are looking for specific region vouchers, raise a case with Accor before making the purchase.

4. Since Stay Plus night is based on availability, it is recommended to purchase the membership at least 1-2 months in advance to have more options and properties available.

5.Night plus stay benefit reflects in app , immediately as soon as we purchase membership , but that nigh plus stay is not available in all properties And also , that is like a reward night , thus In most if the premium properties , you will need to book alt east 1 month in advance for night plus , so again , if you are planning to purhcase this memberhip , consider the points that you should plan it at least 2 months prior to your vacation plans.


Don'ts:

1. Don't wait until the last moment to purchase Accor Plus.

2. While choosing regions, compare and select the ones where you plan to travel to maximize your benefits from regional vouchers.

3. Keep in mind that Stay Plus night is not available at all properties.

4. Since the vouchers come physically, purchase the membership at least two months before you plan to use it , as The voucher kits arrived in physical form , thus it may take 2-3 week for it to get delivered.

5. As delhi contained that 5500 INR voucher , thus untill i dont get that voucher , I can not redeem it.I asked them to email that voucher , but was not knowing that that voucher has cool down period of 1 month, so even if i get it , I can not book any room using this voucher within 30 days of purchase. So agins , purchasing membership 1-2 month prior is the key.


Lastly, here are some additional points to consider:

Is Accor Plus worth it?
Yes, it is. With the current 12K points/13.5K INR, you can easily get the most value. For example, booking a night plust stay room in Pullman New Delhi or Novotel Goa alone will cover the membership cost, and you will still receive many other vouchers.

How is Accor membership support ?
(*After escalation) the support provided was excellent, and I would rate it 5/5.

i have purchased accor membership through points, unfortunately did not consult to sales team for regional vouchers before buying the membership thus ended up with locations that i cant go. Have asked them repeatedly to change the location of vouchers through call and email (india@accorplus.com) but they refused to do so. Is there any other way to raise my issue to higher authority.

 

[yz_007]

i have purchased accor membership through points, unfortunately did not consult to sales team for regional vouchers before buying the membership thus ended up with locations that i cant go. Have asked them repeatedly to change the location of vouchers through call and email (india@accorplus.com) but they refused to do so. Is there any other way to raise my issue to higher authority.

While purchasing accor membership with points, does it show the option to select the location or region?

 

[Virgo]

U get 20 status nights in new offer so 10 more to gold

Can anyone see the credit of these 20 nights in their Accor account? It is still showing me 30 nights to Gold. I am Accor Silver

 

[sourpai]

Yes. 20 nights got added for me. I am now at 27 nights out of 30 to qualify for Gold. Have time till end Nov to upgrade. Quite an aggressive promotion by Accor

 

[Thomas244]

Yes. 20 nights got added for me. I am now at 27 nights out of 30 to qualify for Gold. Have time till end Nov to upgrade. Quite an aggressive promotion by Accor

those 7 status nights u have did u get them from all paid stays. Were point bookings counted. Partial pay bookings.

 

[sourpai]

those 7 status nights u have did u get them from all paid stays. Were point bookings counted. Partial pay bookings.

Those were paid .. I mean paid for 6 and one free due to Accor plus membership I purchased. Next 3 nights I will try to use points. Some one mentioned here that they get counted too

 

[purush]

I also got 20 status night get credited. Cool

 

[Akshay9512]

Will I get status nights if I book this room using my rewards point directly from the App as given below?? Please if someone can confirm

 

[Karthik24]

Will I get status nights if I book this room using my rewards point directly from the App as given below?? Please if someone can confirm

No .. I dont thing you will get Status Night for Booking through ALL Points

 

[Akshay9512]

No .. I dont thing you will get Status Night for Booking through ALL Points

I am looking for a reply from someone who has done such kind of booking. Probability pe I am looking for an answer actually.

 

[Harry1]

I am looking for a reply from someone who has done such kind of booking. Probability pe I am looking for an answer actually.

Someone mentioned here that u need to pay certain minimum amount in cash to get status nights.

I think it works even if u pay that minimum amount using points at property (not online).

I had one booking, which was paid online, but I used more points at hotel for lunch/dinner and then got status night for them. Although, status points was only for cash part.

Also, I did few bookings (not yet completed). Most of them are all paid using points (except few 100s). They are not showing any status points to be earned on booking page.

But one of them has around 20 euro remaining and I got it paid in advance by calling the hotel directly as well (it is same as dedication after check-in). And for this one, it shows status points/nights.

So, to be safe side, u can book this and later take some lunch/dinner and add it to hotel bill and pay that too using points. That will at least give status night.

 

[Akshay9512]

Someone mentioned here that u need to pay certain minimum amount in cash to get status nights.

I think it works even if u pay that minimum amount using points at property (not online).

I had one booking, which was paid online, but I used more points at hotel for lunch/dinner and then got status night for them. Although, status points was only for cash part.

Also, I did few bookings (not yet completed). Most of them are all paid using points (except few 100s). They are not showing any status points to be earned on booking page.

But one of them has around 20 euro remaining and I got it paid in advance by calling the hotel directly as well (it is same as dedication after check-in). And for this one, it shows status points/nights.

So, to be safe side, u can book this and later take some lunch/dinner and add it to hotel bill and pay that too using points. That will at least give status night.

Got it. Thanks a lot

 

[chasni]

Someone mentioned here that u need to pay certain minimum amount in cash to get status nights.

I think it works even if u pay that minimum amount using points at property (not online).

I had one booking, which was paid online, but I used more points at hotel for lunch/dinner and then got status night for them. Although, status points was only for cash part.

Also, I did few bookings (not yet completed). Most of them are all paid using points (except few 100s). They are not showing any status points to be earned on booking page.

But one of them has around 20 euro remaining and I got it paid in advance by calling the hotel directly as well (it is same as dedication after check-in). And for this one, it shows status points/nights.

So, to be safe side, u can book this and later take some lunch/dinner and add it to hotel bill and pay that too using points. That will at least give status night.

For the booking where you called the hotel, did you get it charged to the card you added during booking or any other payment method?

 

[Akshay9512]

Someone mentioned here that u need to pay certain minimum amount in cash to get status nights.

I think it works even if u pay that minimum amount using points at property (not online).

I had one booking, which was paid online, but I used more points at hotel for lunch/dinner and then got status night for them. Although, status points was only for cash part.

Also, I did few bookings (not yet completed). Most of them are all paid using points (except few 100s). They are not showing any status points to be earned on booking page.

But one of them has around 20 euro remaining and I got it paid in advance by calling the hotel directly as well (it is same as dedication after check-in). And for this one, it shows status points/nights.

So, to be safe side, u can book this and later take some lunch/dinner and add it to hotel bill and pay that too using points. That will at least give status night.

So basically I have booked this.

Following is the summary. Though it shows Amount Paid, my credit card is not yet charged (Why so?)

Any comments

 

[Harry1]

So basically I have booked this.

Following is the summary. Though it shows Amount Paid, my credit card is not yet charged (Why so?)

Any comments

Maybe card is yet to send sms. Or some bug. I have seen lot of issues with accor. It sometimes takes 1-2 days to reflect correctly.

 

[Harry1]

For the booking where you called the hotel, did you get it charged to the card you added during booking or any other payment method?

I actually emailed them after booking to deduct points now itself and they did it and told remaining amount (less than 100) to be paid at hotel by card/cash.

You can call also, if u have ISD plan😄 or it is within India.

 

[chasni]

I actually emailed them after booking to deduct points now itself and they did it and told remaining amount (less than 100) to be paid at hotel by card/cash.

You can call also, if u have ISD plan😄 or it is within India.

Thanks. I have booked a non-refundable option and the points have already been deducted. The remaining EUR 22 is to be paid for which I added my card. However, the booking page says something similar to what @Akshay9512 mentioned. I have checked the card unbilled statement and there is no charge as of now.

Moreover, my status night is still at 0.