Last week, I was all set to take my Tata Altroz out for a drive. I got into the car and pressed the start button - but nothing happened. Instead of the engine starting, I just heard a few knocking sounds from the engine area. It was clear something was wrong 😟.
I called Tata Motors' emergency support. They said a technician could come and check the issue, but it would cost ₹880 for jump-starting and ₹3,200 for towing if needed. I wasn’t sure if it was a dead battery or a wiring issue - maybe even a rat bite 🐀, since I usually park the car outside my home.
Then 💡 I remembered that some of my IDFC credit cards offer complimentary Roadside Assistance (RSA) 🚨. I have quite a few of them — the Wealth, Power+, Ashva, and Mayura credit cards, as well as the Wealth debit card.
I decided to use my Mayura card 🦚- mostly because it’s a paid card, and I thought, “Why not get something back for that joining fee?” 😄
I quickly checked the terms and conditions 📃 and called the toll-free number ☎️ mentioned there.
The process was super smooth:
He came with a battery pack, checked my battery, and confirmed that it had no charge left. He then jump-started my car ⚡ in just a few minutes. He also advised me to keep the engine running for some time to help the battery regain charge. Then he suggested getting the battery health checked 🧰 at a nearby shop.
I followed his advice and got the battery tested 🔍. The service center found a minor issue, recommended a warranty replacement, but said it was safe to use for now 👍.
I had originally planned to leave at 1:30 PM, but finally hit the road around 4:30 PM. Still, I was relieved that everything was handled smoothly - and the best part?
🎉 The entire service was free!
I gave the technician a small tip - he was professional, helpful, and showed up on time despite the heat 🔥.
Final Thoughts 💭
This was my first time using the IDFC Roadside Assistance, and I’m really happy with how well it worked 💯. The process was easy, the support team was quick, and the technician was spot-on 👌. If you have an eligible IDFC card, don’t forget this benefit — it can save you when you least expect it 🚘✨.
🙏 Big thanks to IDFC FIRST Bank for offering such a helpful service — it really made a difference that day.
Also, a shoutout to ChatGPT 🤖 for helping me put this experience into words so neatly!
I called Tata Motors' emergency support. They said a technician could come and check the issue, but it would cost ₹880 for jump-starting and ₹3,200 for towing if needed. I wasn’t sure if it was a dead battery or a wiring issue - maybe even a rat bite 🐀, since I usually park the car outside my home.
Then 💡 I remembered that some of my IDFC credit cards offer complimentary Roadside Assistance (RSA) 🚨. I have quite a few of them — the Wealth, Power+, Ashva, and Mayura credit cards, as well as the Wealth debit card.
I decided to use my Mayura card 🦚- mostly because it’s a paid card, and I thought, “Why not get something back for that joining fee?” 😄
I quickly checked the terms and conditions 📃 and called the toll-free number ☎️ mentioned there.
The process was super smooth:
- The person on the call asked for my name, last 4 digits of the card, vehicle make and model, and year of purchase.
- He asked me to share my RC copy and current location 📍 via WhatsApp, while still on the call.
- After verifying the details ✅, he added a local technician 👨🔧 to the call.
He came with a battery pack, checked my battery, and confirmed that it had no charge left. He then jump-started my car ⚡ in just a few minutes. He also advised me to keep the engine running for some time to help the battery regain charge. Then he suggested getting the battery health checked 🧰 at a nearby shop.
I followed his advice and got the battery tested 🔍. The service center found a minor issue, recommended a warranty replacement, but said it was safe to use for now 👍.
I had originally planned to leave at 1:30 PM, but finally hit the road around 4:30 PM. Still, I was relieved that everything was handled smoothly - and the best part?
🎉 The entire service was free!
I gave the technician a small tip - he was professional, helpful, and showed up on time despite the heat 🔥.
Final Thoughts 💭
This was my first time using the IDFC Roadside Assistance, and I’m really happy with how well it worked 💯. The process was easy, the support team was quick, and the technician was spot-on 👌. If you have an eligible IDFC card, don’t forget this benefit — it can save you when you least expect it 🚘✨.
🙏 Big thanks to IDFC FIRST Bank for offering such a helpful service — it really made a difference that day.
Also, a shoutout to ChatGPT 🤖 for helping me put this experience into words so neatly!
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