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rbi

  1. rapidboxer

    How long does RBI Ombudsman actually take to act on a complaint?

    Hi everyone, I filed a complaint with the RBI Ombudsman over 4 months ago, but till today the status is stuck at “Complaint Registered with RBI and sent to Regulated Entity.” The last correspondence I got from RBI (from crpc@rbi.org.in) was about 2 months back. They simply forwarded me the...
  2. Dhruvit.S

    FI Account with RBI Ombudsman

    Reaching out to all the Gurus, Who were able to successfully get compensation from any bank. TLDR: I had a pending charge of Debit card AMC out of which only 4 rupees was debited since that was all in the account, around Mar-May 2024. In October I have raised a mail to close the account since...
  3. prateekm03

    RBI Complaint for ISHOP- Should I Ask for Compensation After Delayed Amazon Pay ICICI Cashback?

    Hi everyone, I wanted to get your thoughts on a situation I faced recently with Amazon Pay ICICI credit card cashback on ISHOP. I made two transactions in February and, like many others, didn’t receive the promised cashback. I followed up with over 20 emails across three months, but kept...
  4. ashwatnandagaw1

    Hdfc poor customer service and rbi complaint issue

    Registerd a RBI ombudsman complaint against HDFC on 22nd July with a compensation of 5k ,after complaining to RBI got a call from HDFC after 2 days and they gave me the voucher on 31 July but didn't provide with any compensation. I have got no follow up from hdfc and rbi ombudsman uptill now...
  5. P

    AU Bank got in principle approval of RBI for full service bank

    Received this in email. What does it mean for existing account holders?
  6. B

    Credit card refund not processed to bank account even after 2 weeks – What compensation can I claim under RBI guidelines?

    Hi everyone, I’m looking for some guidance or shared experiences regarding a credit card refund issue and possible compensation under RBI rules. Here’s the detailed situation: I made a credit card transaction in May 2025. The full payment for that month’s bill was made on time, including...
  7. Aayush Rajaji

    I'm formally challenging the ₹99 "Reward Redemption Fee" with the RBI. Here's the full legal argument – feel free to use it.

    Hey everyone, Like many of you, I've been getting increasingly frustrated with the absurd ₹99 + GST "Reward Redemption Fee" that banks like HDFC, SBI, ICICI, and Axis charge us. It feels like a scam. We pay an annual fee for the card, we spend our own money to earn points, and then the bank...
  8. T

    How RBI ombudsman works ?

    How RBI Ombudsman works ? I have raised a complaint for account closure in NSDL bank but didn't receive revert so after 30 days registered complaint in RBI ombudsman and asked for compensation for delay for more than 3 months after that I received call from Bank regarding account closure...
  9. J

    My RBI complaint has been pending since 7 months. What to do further ?

    My RBI complaint has been pending since 7 months. What to do further ? Like how do I escalate further.. Last week I filed a complaint in CPGRAMS also. If I call RBI they say in process and or sometimes it will take one month more.
  10. D

    Need suggestions - HDFC Sent Me Credit Card After I Escalated to RBI Ombudsman

    Hi everyone, I wanted to share my experience with HDFC Bank regarding their Swiggy Credit Card and get your opinions on whether I should proceed with this card or push further. Quick Summary: Back in Sept 2024, I inquired about getting the Swiggy HDFC Credit Card as a floater (shared...
  11. S

    HDFC home loan type, expected spread rate, and effect of rbi rate cut on it

    Hi all members of technofino, I've some doubts reg home loan if you could help with them please. Primary goal: to understand the expected current prevalent & future ROI on hdfc home loan I've been looking at technofino & reddit threads for the same topic, but even the latest thread I see is...
  12. bijay.nayak

    Does the RBI Circular On MAB Applies to Current Account Too?

    As Per RBI Circular: https://www.rbi.org.in/commonman/English/Scripts/Notification.aspx?Id=1500 Banks Can Charge MAB But It should be ensured that the balance in the savings account does not turn into negative balance solely on account of levy of charges for non-maintenance of minimum balance...
  13. RAMESH BABU N

    RBI eases KYC rules: What’s changing for you from 2026 | RBI KYC guidelines

    Effective from next year, RBI is making some major changes in the way banks handle the KYC process. And, freezing of accounts on account of lack of KYC. Read/See this...
  14. B

    Axis Edge Reward portal not unblocking. RBI not helped at all.

    Need Expert Advise... Axis block my rewad portal in DEC 2023. Transection on Bankit & Runpaisa.. On Magnus card. Feb 2024 they close my Magnus card. April 2024 Aply Atlas card and received but edge portal is blocked. AS they said its block for customer ID. Complain to RBI not got any help...
  15. A

    Advice Needed: Ongoing Dispute With SBI Card Aurum Card Annual Fees

    Hi everyone, I’m looking for advice on an ongoing dispute with SBI Card about the annual fee for my SBI Aurum card. Here’s the situation: Background: Card Upgrade: I upgraded from SBI Simply Save to SBI Aurum in May 2025. Annual Fee Charged: On May 17, 2025, SBI charged me Rs. 9,999 + GST...
  16. shutzz

    Wrong IMPS transaction

    This is a story of wrong transaction made by me on 17Feb2025 on kotak app(IMPS). I accidentally sent inr 800 to someone else account and immediately lodge a complaint on kotak app then after few days i received a mail that kotak tried reaching beneficiary bank of baroda but as the transaction...
  17. A

    RBI Cracks Down on Fintechs for Merchant Misclassification

    RBI Cracks Down on Fintechs for Merchant Misclassification: The Reserve Bank of India is intensifying its crackdown on fintechs misclassifying retail merchants as utility merchants to exploit lower credit card interchange fees. This loophole impacts over ₹5,000 crore in transactions every month...
  18. S

    RBI ordered compensation but.....

    So story begins wherein I suddenly got notification email from CIBIL about lenders enquiry in Nov 2024. I logged into my Cibil and there was enquiry from Kotak Prime for Vehicle Loan. Now i contacted Kotak and demanded to remove enquiry as I never applied for Vehicle loan. Kotak Prime never...
  19. Finchamp!

    RBI Complaint deadlock

    Hi all! I am seeking your assistance regarding a deadlock I have encountered. I had lodged a complaint against IndusInd Bank with RBI, through the portal - https://cms.rbi.org.in/ on 09.03.2025. However, the complaint remains open to date, with no resolution or meaningful response from the...
  20. itzmycard

    Indusind - trf from sundry accounts - RBI compensation

    I got a credit from 'trf from sundry accounts oab' in my indusind account. Is it something related to my RBI Ombudsman complaint compensation ?
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