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ombudsman

  1. xfactcc

    RBI ombudsman sees 68% rise in complaints in FY23

    Read more: RBI ombudsman sees 68% rise in complaints in FY23 https://www.livemint.com/news/india/rbi-ombudsman-sees-68-rise-in-complaints-in-fy23/amp-11710176669137.html #jagograhakjago
  2. Abhishek012

    Axis Bank gave compensation of Rs 47500 for delay in closing the credit card

    Axis Bank gave compensation of Rs 47500 for delay in closing the credit card: This story is shared by one tweeter, Username - Credofly on his twitter handle. Success Story - A win against Axis Bank - Requested for credit card closure in August 2023. Credit card closed in November 2023...
  3. xfactcc

    Yes Bank credit card LTF cheat, need help dealing with it

    Dear members, In August, I received a phone call from a Yes Bank rep who told me I have pre-approved LTF Rewards Plus credit card (post realisation of reversible joining fee) and around 2 lakh credit limit. Based on that I gave consent via OTP and card was processed, this call wasn't recorded...
  4. xfactcc

    Seeking clarification regarding RBI Master Direction clause

    This is from Master Direction – Credit Card and Debit Card – Issuance and Conduct Directions, 2022 Chapter-II, 6, (a),: vi. Card-issuers shall seek One Time Password (OTP) based consent from the cardholder for activating a credit card, if the same has not been activated by the customer for more...
  5. onlinetushar

    Need Guidance on Registering Complaint Against OneCard with Banking Ombudsman

    Hi everyone, I hope you're doing well. I'm currently facing an issue with OneCard (FPL Technologies Pvt. Ltd.) and would like to register a complaint with the banking ombudsman. However, I couldn't find the name "OneCard (FPL Technologies Pvt. Ltd.)" in the drop-down list. Has anyone...
  6. N

    What is the priority redressal Email for HDFC Bank for Banking Related Query? Not Credit Card

    HDFC banking related query not anything with credit cards. Where should I mail next if I am not satisfied with the resolution given by Grievance.Redressal@hdfcbank.com over my matter of concern in banking. Please guide me through this banking grievance mechanism. Like in credit card related...
  7. D3V1L

    RBI ombudsman complaint for SBI and SCAPIA credit card rejection.

    Recently I applied SBI CASHBACK card (after cancelling my SBI Paytm credit card) and after all verification, they rejected my credit card. Even I received a mail stating that the application is rejected due to their internal policy. When I call their customer care to know the exact reason of...
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