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I asked them to upgrade it into LTF Icon which they did, but they didn't increase the credit limit.

Safari is better than Icon.

Did they reduce your credit limit?

True, RBL ain't worth the stress. I still get calls from them for a card and I tell them I already hold ICON but they still keep convincing for TREATS card etc. until I directly hang up on them.

I myself was so concerned about what would happen next 😂. Even I converted my Zomato Shoprite to ICON LTF and all the risks and stress you might have faced, I can relate to it. Finally all worth it! Congratulations!! 🥳🎊

So if they didn't connect you to retention team, the card is most probably closed. If they said we've temporarily blocked your card and raised a request then there might be some chance they will call back.

Gave closure request? They didn't connect you to retention team??

Yeah you have to give those details and there is always a risk factor. After this step they will connect you with cancellation department who will upgrade your card. First person who picks up your call isn't going to help. After getting connected with retention team just tell them you wanted to...

I think this is just for Edition customers.

What should be an ideal decision in this scenario? Should we consider this as a glitch which might get fixed later or if the limit change is permanent should we still consider keeping the card?

Even I received a SMS saying "temporarily" and later it became "permanent". I "regret to inform", I will be closing this useless card.

WTH IS THIS NONSENSE HAPPENING Hi, Credit Limit on your RBL Bank Credit Card (XXXX99) has been revised to INR 47000.00 with effect from 30-06-2023. How can they reduce the credit limit to less than 20% of overall limit!? 236K to 47K!? I have given a request for closure of this card, anyway I...

Within first few days it shows as invalid number, but it works fine afterwards.

Finally RBL Zomato Edition Card is replaced completely with RBL Shoprite card in RBL MyCard app as well as NetBanking. Just recieved a notification regarding it's dispatch details. This was a long wait RBL!