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my recent credit card application was halted because the vkyc agent said my photo in pan card doesn't match my current face. the photo on pan is quite old. So i decided to apply for a photo change online, but the process is quite confusing. i uploaded scanned copy of my photo. some sites say I...

context and chronology: 1. i ordered an item from neu app on 31st March. 2. it got delivered to me on 1st April night. 3. on 2nd April, I raised a return request because the item was defective. 4. the item was picked up on 3rd April night. now I see my credit card transaction history in app...

hi all i had ordered from tata neu (croma) and paid 50 rupees for same day delivery. but it is 10pm now and the order is still not delivered. even their tracking Id is showing as invalid. the chatbot is of no help and is showing that it will be delivered today. their WhatsApp bot is also doing...

I hold axis ltf Flipkart cc. i went to the axis app and in credit cards->axis flipkart-> rewards and benefits, it is showing me the spends remaining to unlock annual fee reversal. if any of you has Ltf cc from axis, please check if you are seeing this. EDIT I can see this fee reversal criteria...

i have a coupon code for google one membership that is generated from timesprime. but the app and website are not triggering any OTP for me. even their support is not responding. so I am not able to go to the landing page where I can redeem the coupon. if someone has an active timesprime...

i tried to pay my tata neu rupay cc bill using Paytm. the transaction failed after a few hours. paytm says that they have initiated the refund, and I should contact the bank to get my money back. no further help provided by Paytm. in general, how much time does it take to reflect back to the...

is sbi a hopelessly gone case when it comes to any customer service? context: my dad has gone to the branch for getting some work done that can be only done offline. while he was in queue at number 2, the peon approached the lady at the counter with some paperwork that was sent by the branch...

many issuers either removed complimentary lounge entry, decreased free visits, decreased no. of lounges in list, or made spend-based lounge eligibility from 1st December. Hyderabad lounge which used to be notoriously known for its overcrowding like a railway station platform, was incredibly...

I was looking to open an ICICI savings account. but as soon as I click on open savings account on their website, instead of showing me the different variants of accounts and link to apply, I just get a web page asking me to visit the nearest branch. is ICICI always this difficult to deal with?

idfc wealth has spend based lounge access. we have to spend 5k to get the access in next month. I completed my 5k transaction 3 days back and it is also showing up in the idfc app. but dreamfolks app still says that the condition was not met and that I don't have access, today on 1st nov...

I am receiving sms for account updates like limits set, etc but not receiving any SMS for OTP. not even in spam folder. this is happening only for idfc, other bank otps are working fine. is there any way to solve this? their customer care says they can't do anything, they don't see any problem...

I have a wealth cc and also an add-on for my family. but I am not able to increase the daily/txn limit for the addon via the app. can someone help?

axis Neo credit card boasts of offering discounts of 40% on Zomato. but in the app, the code AXISNEO gives only 'free delivery'. moreover, if you are a Zomato gold member, then the delivery is already free. so applying the code AXISNEO gives a success message, but the final amount remains the...

I had apr of 9 percent on idfc wealth credit card. I just checked in the app and it now shows 15 percent. their website shows that the rate May vary from 9 to 42 percent I haven't checked the spam folder, but didn't see any such sms or email from the bank. not that it matters to me as I have...

swiggy dineout had 15 percent discount on infinia, 10 percent on diners black and 5 percent on other HDFC cards. the diners discount is gone as I checked just now. I don't even get 5 percent for this card. a good enough devaluation.

I used to face this issue with gpay earlier so I had shifted to phonepe, but after using it for 2 years, now I faced this issue on phonepe too: I paid uber driver via phonepe UPI, and I got an sms saying amount debited from my bank. but in phonepe, the status showed that it is processing...

I am a swiggy one member within 2 days, I have faced acceptance issues at 2 restaurants for dineout. I have lost around 1000 rupees in discount due to this. the reason given by customer care is that: 1) it is at restaurants' discretion to let you apply dineout or not. 2) the name registered by...

I have ICICI dual (amex+mc) and a visa card. all 3 cards have different numbers. all of them have a shared limit. I made a transaction on amex card. I tried UPI address <ccpay.16 digit number@icici> and also <ccpay.15digit number without leading 0@icici> but UPI app is not recognising it. how...

I have exhausted my 20k per month Amazon pay voucher limit on smartbuy using my diners black. can I use my mom's smartbuy portal (she has another variant of diners) and buy additional 20k using my DCB and still get 3x points? or is the 3x accelerated rewards for a diners card tied to the...

iam trying to pay insurance premium online using sapphiro amex card. If I use billdesk as gateway, it does not allow me more than 3 digits to input as CVV (the card has 4 digits). if I use Paytm gateway, it shows that maestro debit cards are not allowed, when I enter the first 4 digits. how...