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Consumer Loan CapFloat Financial Services Pvt Ltd & Karur Vysya Bank Ltd

vaibhav111

TF Legend
TF Family
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Sr Moderator
I just took a fresh Cibil report through cred and found these two Consumer Loans! I feel it is due to EMI i have took on SBI & HDFC but SBI is Responsible For CapFloar Financial while Karur Vysya Bank is from which bank I have no clue, haven't took any loan/EMI From Them, whereas i have EMI from HDFC but it not mentioned in the Experian Report, so i have took three emi on 3 card where hdfc & SBI will end in March ,ICICI emi will end in September 2022 , now issue in in my jan Experian i can See CapFloat but not Karur Vysya bank, didn't take any emi or loan and plus it says opened date 26-02-2022 so can it be lazyapp i did login in to ask lazy app to remove my data? but they didn't replied to my query till now through mail and dm through twitter . any help regarding with Karur Vysya bank will help me why do i have loan from them
 

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Solution
I just took a fresh Cibil report through cred and found these two Consumer Loans! I feel it is due to EMI i have took on SBI & HDFC but SBI is Responsible For CapFloar Financial while Karur Vysya Bank is from which bank I have no clue, haven't took any loan/EMI From Them, whereas i have EMI from HDFC but it not mentioned in the Experian Report, so i have took three emi on 3 card where hdfc & SBI will end in March ,ICICI emi will end in September 2022 , now issue in in my jan Experian i can See CapFloat but not Karur Vysya bank, didn't take any emi or loan and plus it says opened date 26-02-2022 so can it be lazyapp i did login in to ask lazy app to remove my data? but they didn't replied to my query till now through mail and dm...

prc1990

TF Ace
I just took a fresh Cibil report through cred and found these two Consumer Loans! I feel it is due to EMI i have took on SBI & HDFC but SBI is Responsible For CapFloar Financial while Karur Vysya Bank is from which bank I have no clue, haven't took any loan/EMI From Them, whereas i have EMI from HDFC but it not mentioned in the Experian Report, so i have took three emi on 3 card where hdfc & SBI will end in March ,ICICI emi will end in September 2022 , now issue in in my jan Experian i can See CapFloat but not Karur Vysya bank, didn't take any emi or loan and plus it says opened date 26-02-2022 so can it be lazyapp i did login in to ask lazy app to remove my data? but they didn't replied to my query till now through mail and dm through twitter . any help regarding with Karur Vysya bank will help me why do i have loan from them
Do you have Amazon Pay Later? If yes, then these two are the lenders of APL.
 
Solution

hriday.haria

TF Premier
I'm sending a email on myloan@capitalfloat.com to deactivate my amazon pay later .will that work ?
Complaint on amazon chat to close your Amazon Pay Later Account.
I have got mine closed. It shows closed on Amazon and closed in Cibil for Capfloat.

However I am having trouble closing the Karur Vyasa Bank (KVB) entry closed.

Let me know if complaining on Amazon Helps
 

hriday.haria

TF Premier
Yes that's the right email id to reach out to. Tell them to close the account permanently and ask for the NOC certificate. I did the same back in March'22.
Did you do the same for Karur Vyasa Bank (KVB).
My Amazon Pay Later is closed 2 years ago. My Capfloat consumer Loan is closed but KVB is still showing as open.

Any similar email id for KVB ?
 

prc1990

TF Ace
Did you do the same for Karur Vyasa Bank (KVB).
My Amazon Pay Later is closed 2 years ago. My Capfloat consumer Loan is closed but KVB is still showing as open.

Any similar email id for KVB ?
I read somewhere that closing APL would automatically take care of the closure of KV as well. I'm awaiting my account to be reported as closed in credit bureaus and then I can confirm.
 

prc1990

TF Ace
Did you do the same for Karur Vyasa Bank (KVB).
My Amazon Pay Later is closed 2 years ago. My Capfloat consumer Loan is closed but KVB is still showing as open.

Any similar email id for KVB ?
Sumanta already created a thread on support email id for popular BNPL services. There you can find the customer support email for KVB as well.

 

vaibhav111

TF Legend
TF Family
VIP Lounge
Sr Moderator
Complaint on amazon chat to close your Amazon Pay Later Account.
I have got mine closed. It shows closed on Amazon and closed in Cibil for Capfloat.

However I am having trouble closing the Karur Vyasa Bank (KVB) entry closed.

Let me know if complaining on Amazon Helps
yeah i called to amazon customer service and within 5 working days it will be closed and for karur vyasa bank i have to see how to close
 

vaibhav111

TF Legend
TF Family
VIP Lounge
Sr Moderator
I read somewhere that closing APL would automatically take care of the closure of KV as well. I'm awaiting my account to be reported as closed in credit bureaus and then I can confirm.
yeah i can confirm both of my consumer loan a/c number for capitalfloat and this karur bank have same a/c number so i think both are from amazon pay later
 

hriday.haria

TF Premier
I read somewhere that closing APL would automatically take care of the closure of KV as well. I'm awaiting my account to be reported as closed in credit bureaus and then I can confirm.
Its not completely true.
I have closed APL more than a year ago.
My CapFloat consumer Loan linked to APL is closed. But KVB is not closed with the same Loan Number.

On Contacting KVB, I am getting response as to Contact CapFloat for closure and CapFloat is saying it is closed from our end, contact KVB for closure.
They are playing passing the parcel. :confused:
 

vaibhav111

TF Legend
TF Family
VIP Lounge
Sr Moderator
Its not completely true.
I have closed APL more than a year ago.
My CapFloat consumer Loan linked to APL is closed. But KVB is not closed with the same Loan Number.

On Contacting KVB, I am getting response as to Contact CapFloat for closure and CapFloat is saying it is closed from our end, contact KVB for closure.
They are playing passing the parcel. :confused:
i emailed to customerservice@kvbmail.com and they said email isn't registered , and asked to send email through registered email address or call through number 1860 258 1916 within India and +91 44 66217600 outside india, now even I'm not sure what will work
 

hriday.haria

TF Premier
i emailed to customerservice@kvbmail.com and they said email isn't registered , and asked to send email through registered email address or call through number 1860 258 1916 within India and +91 44 66217600 outside india, now even I'm not sure what will work
I had received the same response. After this, I contacted them on 18602581916 , unfortunately I did not find the customer service to be knowledgable/helpful. Only one standard response "Contact CapitalFloat for APL Consumer Loan Closure"
They asked me to contact CapFloat, which I already have done and have got response that they have already closed it from their end. I cannot argue with CapFloat as the consumer Loan linked with them is closed.

Let's see on how this goes ahead, though with my conversation with the KVB customer service staff, I do not think they know how to get it closed, or they simply do not wish to !
 

vaibhav111

TF Legend
TF Family
VIP Lounge
Sr Moderator
I had received the same response. After this, I contacted them on 18602581916 , unfortunately I did not find the customer service to be knowledgable/helpful. Only one standard response "Contact CapitalFloat for APL Consumer Loan Closure"
They asked me to contact CapFloat, which I already have done and have got response that they have already closed it from their end. I cannot argue with CapFloat as the consumer Loan linked with them is closed.

Let's see on how this goes ahead, though with my conversation with the KVB customer service staff, I do not think they know how to get it closed, or they simply do not wish to !
oh i knew the customer service would be not usefully , damn so what should we do now? we can't let it be stay active on our credit report will ask @TechnoFino for his help , if he has any conversation with some other member
 
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