Ease of opening a BSBDA

[SpiesCan'tCatchMe]

I visited all the banks available in my city.
Asking to open a zero balance account (BSBDA). To my surprise except idfc first bank all other banks denied having a zero balance account. Only when I threatened them to give me in writing or I'll have to involve RBI in this then they said yes there is this account but we don't usually open that anymore.
ICICI being the worst they didn't agree to open the account even when I left the branch.
I know the BSBDA account has many restrictions but what banks are doing is wrong. If RBI has given a option then why are banks not forwarding it?

 

[SpiesCan'tCatchMe]

I asked almost every popular bank In India to let me open a BSBDA account, but everyone said there’s no such thing called BSBDA in our bank especially HDFC(I asked in different branches & cities) even idfc bank refused to give me a BSBDA account, Only PNB allowed me to convert my regular account to PMJDY acc.

A subtle mention of RBI would've got you a bsbda account in any bank

 

[cardy]

Most banks including some PSBs will even refuse to acknowledge existence of basic savings account. Tell them you know the RBI's guideline and threaten to complain, it usually should work. If they still don't budge, shoot a mail to their customer care highlighting 'denial of service'. In rare cases you may have to escalate to NO level, by then they usually fall into place and their tone changes and some may even act like you're opening a HNI account with them.

You mean HNI account?

 

[insight]

I visited all the banks available in my city.
Asking to open a zero balance account (BSBDA). To my surprise except idfc first bank all other banks denied having a zero balance account. Only when I threatened them to give me in writing or I'll have to involve RBI in this then they said yes there is this account but we don't usually open that anymore.
ICICI being the worst they didn't agree to open the account even when I left the branch.
I know the BSBDA account has many restrictions but what banks are doing is wrong. If RBI has given a option then why are banks not forwarding it?

So been sharing my attempt on Page 5/6 of this thread - https://www.technofino.in/community...nt-zero-balance-with-upi-account.19616/page-6

This is with YES Bank. And their DEFLECTIONS & EXCUSES & LIES.

 

[insight]

A subtle mention of RBI would've got you a bsbda account in any bank

We found that one page and link of RBI BSBDA, but how would you like for it to be CONVEYED?

I'll more than gladly carry along DOCs / LINKS on my iPad for next visit.

 

[insight]

Most banks including some PSBs will even refuse to acknowledge existence of basic savings account. Tell them you know the RBI's guideline and threaten to complain, it usually should work. If they still don't budge, shoot a mail to their customer care highlighting 'denial of service'. In rare cases you may have to escalate to NO level, by then they usually fall into place and their tone changes and some may even act like you're opening a HNI account with them.

^ ^ ^ Do elaborate with specific WEAPONIZED docs that I can take along?

 

[SpiesCan'tCatchMe]

So been sharing my attempt on Page 5/6 of this thread - https://www.technofino.in/community...nt-zero-balance-with-upi-account.19616/page-6

This is with YES Bank. And their DEFLECTIONS & EXCUSES & LIES.

I can help you, get hold of yes bank PNO, Circle head, state head, etc emails form their website and then write a well scripted complaint. Mention the branch name and if possible the person name and tell them you are looking forward to approach RBI ombudsman
then see the magic

 

[insight]

I can help you, get hold of yes bank PNO, Circle head, state head, etc emails form their website and then write a well scripted complaint. Mention the branch name and if possible the person name and tell them you are looking forward to approach RBI ombudsman
then see the magic

I'd love that. please do share and I'll use it as you guide, on way to my next medical visit.

 

[SpiesCan'tCatchMe]

I'd love that. please do share and I'll use it as you guide, on way to my next medical visit.

https://www.yesbank.in/complaints
just check it out once and you can use chat gpt to get a well scripted complaint

 

[xfactcc]

^ ^ ^ Do elaborate with specific WEAPONIZED docs that I can take along?

Well, if the service employee refuses to open it, approach the branch head. Say it is a RBI mandated account an every branch of every bank must open it. That usually works.

In rare cases if you must have to escalate, say branch is refusing to open savings account of this type and add a link to RBI circulars regarding BSBDA. That'll do.

 

[Sahilhenzy]

Well, if the service employee refuses to open it, approach the branch head. Say it is a RBI mandated account an every branch of every bank must open it. That usually works.

In rare cases if you must have to escalate, say branch is refusing to open savings account of this type and add a link to RBI circulars regarding BSBDA. That'll do.

Don't reach RBI directly. If manager denies reach their social media team and share your contact details. After that see magic.

 

[insight]

https://www.yesbank.in/complaints
just check it out once and you can use chat gpt to get a well scripted complaint

Will check. I don't have access to nor can I learn Chat GPT right now. Medical limits.

 

[insight]

Don't reach RBI directly. If manager denies reach their social media team and share your contact details. After that see magic.

https://www.technofino.in/community/goto/post?id=463057 - Not so much, yet.

 

[insight]

I can help you, get hold of yes bank PNO, Circle head, state head, etc emails form their website and then write a well scripted complaint.

Mention the branch name and if possible the person name and tell them you are looking forward to approach RBI ombudsmanthen see the magic

Apologies I forgot to share my Mumbai/ MH locale so you may point me on the above.

https://www.yesbank.in/complaints
just check it out once and you can use chat gpt to get a well scripted complaint

Saw the page, confused what it was to do?
Chat GPT is beyond me right now (I went to signup once, to play.. but no go).

 

[SpiesCan'tCatchMe]

Apologies I forgot to share my Mumbai/ MH locale so you may point me on the above.

Saw the page, confused what it was to do?
Chat GPT is beyond me right now (I went to signup once, to play.. but no go).

Luckily i belong to the same city as you so can you provide me the branch location
ill get into this matter now

 

[insight]

Luckily i belong to the same city as you so can you provide me the branch location
ill get into this matter now

DMing you -

I can help you, get hold of yes bank PNO, Circle head, state head, etc emails form their website and then write a well scripted complaint. Mention the branch name and if possible the person name and tell them you are looking forward to approach RBI ombudsman
then see the magic

 

[BiggBoss]

BSBDA only one account is allowed, right? Please correct me if I am wrong.

 

[ashwink]

BSBDA only one account is allowed, right? Please correct me if I am wrong.

Y e s

 

[insight]

Luckily i belong to the same city as you so can you provide me the branch location
ill get into this matter now

And where did you disappear ?

I don't have bsdba account in yes bank..
Op is asking for rupay platinum dc, so i told him about yes bank..

Yes bank bsbda account give free rupay platinum dc..

Finally got a hold of the Branch person.

Apparently the account code has to be requested by the branch to be available and get activated on their PCs. i.e. Not all products are activated on all branch systems. Seems plausible as they had all the

So, they've sent that request and it was to come back, quite a few times. Still not so. Awaiting.

I had also emailed to several YB email address / PNO etc on 28th Dec (pre holiday weekend). Got only auto ack email response so far, how long should we expect to wait till they respond.

i'll wait till next week and then start to look for escalation email addresses. (saw some on another place).

 

[SpiesCan'tCatchMe]

And where did you disappear ?


Finally got a hold of the Branch person.

Apparently the account code has to be requested by the branch to be available and get activated on their PCs. i.e. Not all products are activated on all branch systems. Seems plausible as they had all the

So, they've sent that request and it was to come back, quite a few times. Still not so. Awaiting.

I had also emailed to several YB email address / PNO etc on 28th Dec (pre holiday weekend). Got only auto ack email response so far, how long should we expect to wait till they respond.

i'll wait till next week and then start to look for escalation email addresses. (saw some on another place).

I was travelling my bad i couldnt focus on this issue and now i have a lot of pending work to do. Only after that ill catch up on this

 

[Navneeth09]

Y e s

Isn't it one account per bank? I am somewhat sure we can have bsbda in several banks but not more than 1 in a single bank.