Applied for PNB Platinum yesterday and completed the VKYC today, PNB is miles behind the likes of IDFC bank when it comes to a smooth onboarding process. Still better than earlier when a person had to visit their branch and needed to fill a lengthy form, provide a long list of documents and flatter their brute employees just to get a credit card.
Now you have a website
https://apply.pnbcard.in/ using which you can raise a credit card request, submit the documents online and use a not so efficient VKYC portal
https://videokyc.pnbcard.in to complete your VKYC.
Be aware that their VKYC executives follow their own standard time and they do not have any respect for the time slot in which your VKYC is scheduled. I waited almost an hour just to get my VKYC done.
Even after the successful VKYC, I haven't heard back from their side yet, no emails and no messages.
PNB web interface for applying credit card is still very crude, however it gets the job done, thousand times better than the manual approach of applying the credit card earlier with them.