• Hey there! Welcome to TFC! View fewer ads on the website just by signing up on TF Community.

PNB Credit cards experience | Application process and time

Applied for PNB Platinum yesterday and completed the VKYC today, PNB is miles behind the likes of IDFC bank when it comes to a smooth onboarding process. Still better than earlier when a person had to visit their branch and needed to fill a lengthy form, provide a long list of documents and flatter their brute employees just to get a credit card.

Now you have a website https://apply.pnbcard.in/ using which you can raise a credit card request, submit the documents online and use a not so efficient VKYC portal https://videokyc.pnbcard.in to complete your VKYC.

Be aware that their VKYC executives follow their own standard time and they do not have any respect for the time slot in which your VKYC is scheduled. I waited almost an hour just to get my VKYC done.

Even after the successful VKYC, I haven't heard back from their side yet, no emails and no messages.

PNB web interface for applying credit card is still very crude, however it gets the job done, thousand times better than the manual approach of applying the credit card earlier with them.
How did you complete your video kyc. I am getting the error "All our executives are busy right now. Please try after some time or change your preferred language." from 2 hours. At what time exactly you did.
 
Even Rupay Select from Union Bank also doesn't have any joining fees.
Annual fees can be waived off for spending 50,000 & above in a year which is quite reasonable.
Rupay Select from LIC (in form of LIC Eclat) has zero joining and annual fee). However getting this card is an arduous task in itself.
 
How did you complete your video kyc. I am getting the error "All our executives are busy right now. Please try after some time or change your preferred language." from 2 hours. At what time exactly you did.
LOL you are stuck in the vicious cycle of their VKYC portal where it keeps on throwing the error about their executives being busy. I faced the same error despite scheduling the VKYC in advance, I kept on hitting the Call Now button multiple times, initially the executives didn't bother to pick the call. However, seeing my persistent efforts, one finally relented and completed my KYC.
PNB Error.jpg

This trick only works in their office hours which start at 11 AM and closes at 5PM on weekdays.
 
LOL you are stuck in the vicious cycle of their VKYC portal where it keeps on throwing the error about their executives being busy. I faced the same error despite scheduling the VKYC in advance, I kept on hitting the Call Now button multiple times, initially the executives didn't bother to pick the call. However, seeing my persistent efforts, one finally relented and completed my KYC.
View attachment 2763

This trick only works in their office hours which start at 11 AM and closes at 5PM on weekdays.
Okay 😂, so did you press call now repeatedly or after the error was displayed?
 
Applied for PNB Platinum yesterday and completed the VKYC today, PNB is miles behind the likes of IDFC bank when it comes to a smooth onboarding process. Still better than earlier when a person had to visit their branch and needed to fill a lengthy form, provide a long list of documents and flatter their brute employees just to get a credit card.

Now you have a website https://apply.pnbcard.in/ using which you can raise a credit card request, submit the documents online and use a not so efficient VKYC portal https://videokyc.pnbcard.in to complete your VKYC.

Be aware that their VKYC executives follow their own standard time and they do not have any respect for the time slot in which your VKYC is scheduled. I waited almost an hour just to get my VKYC done.

Even after the successful VKYC, I haven't heard back from their side yet, no emails and no messages.

PNB web interface for applying credit card is still very crude, however it gets the job done, thousand times better than the manual approach of applying the credit card earlier with them.
Brother when did you get the credit enquiry?
 
Apart from VKYC. what all other documents is needed? Income proof? Do they accept card to card? Last month?
No C2C. I have submitted following documents
1. Salary slips of last 3 months
2. Bank account statement of last 6 months
3. Identity Proof (Aadhar)
4. Photograph
5. Signature image
6. Address Proof (Aadhar)
 
No C2C. I have submitted following documents
1. Salary slips of last 3 months
2. Bank account statement of last 6 months
3. Identity Proof (Aadhar)
4. Photograph
5. Signature image
6. Address Proof (Aadhar)
How did you applied using salary slip.
For me they were asking ITR login and verify.

I didn’t got any option to upload my salary slip or statement.
Even i am holding account with PNB.
 
Back
Top