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HSBC Enters the Game – Accelerated Rewards Travel Portal Now Live!

do you know what exactly he did? no call or chat agent is apparently able to help, they all raise a request and then nothing happens
Actually I informed him my issue and he asked me to be online on the chat and later asked me to log out of the app and re login and it worked. Total chat time was above 25 mins but in the end it was worth waiting. You can also try their app based chat support and ask them to solve it. Maybe they can help.
 
In terms of TravelOne also this does not change right? We can redeem on their portal as well for 1:1 right?
I don't have this card, so cannot comment on that for sure. But AFAIK, 1:1 for TravelOne is available for the transfer partners only.

Someone having this card on this thread can confirm.
 
I’m not sure about that. Some were direct. Some were regular. They told it will take a month or two for the 40lacs maintainance to show in the account
They must have given you a time line to be in safe zone. Once the transfer process is initiated some MF happens immediately within 2 weeks (if there is no issue of signature mismatch). Though balance if transferred/credited does not show unless we visit the tab.
 
Actually I informed him my issue and he asked me to be online on the chat and later asked me to log out of the app and re login and it worked. Total chat time was above 25 mins but in the end it was worth waiting. You can also try their app based chat support and ask them to solve it. Maybe they can help.
nobody in hsbc support knows how to fix this. Can you open your chat in the app and see if the chat history still there, if yes, copy and paste it here, thanks
 
No I think you misunderstood.

You can redeem your points at 1:1 ratio for flights & hotels directly on their platform as well. However, that cuts your base reward rate to half i.e. from 6% -> 3%, and accelerated reward rate from 36% -> 18% & 72% -> 36% (for flights & hotels respectively). This is pretty much similar return rate as TimesBlack I guess.

It is still pretty good, but if it is ONLY travel that you need this card for (not shopping) and you don't meet the 3L salary criteria, you're better off taking TravelOne IMO. It has almost same reward rate, and if you're not into Accor then the difference in final return rate is even smaller.

Premier account will not come cheap via investments route, and HSBC anyway has a strong bias towards salary account holders.
times black is 12 & 24 percent for flights & hotels respectively, issue is there is a daily capping of 8K which makes it more annoying. the 20k annual fee also is slightly annoying luckily hit the waiver but won't want to keep it longterm.
 
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