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Applied for Rupay Cashback credit card | HSBC bank agents are careless

Applied for rupay cashback credit card, already holding platinum visa cc, got it applied through our MNC office bank agent,

Just like last time, their form filling has so much issue, last time they updated my office email id and this time they updated my address format different

They sound like goons and work like illiterates.
 
s hsbc agents are worst , i have asked them to apply rupay platinum but they processed rupay cashback as they get more commission as its a price card

now i need to find way to spend 10k within 30 days to reverse my joining fees
 
I have live+ and customer care called me said they couldn't issue rupay cashback as maximum limit assigned to me.
Similar case with me.
Initially, HSBC was not willing to issue a new Rupay Cashback card, stating that I had already reached the maximum credit limit on my existing cards (platinum and live+). I then requested them to reduce my existing credit limit to 30% and issue a new card. After a long wait, they finally agreed — they reduced my existing card limit from 8 lakhs to 5 lakhs and issued a new card with a 6 lakh limit.
 
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