Issue with EMI transaction on SBI credit card

[Wizard]

I purchased one TV last week. During the bill payment the sales guy told that I will get 2000 rs discount on EMI option on SBI credit card. As I didn't have it, i asked my friend to puchase it on his credit card and I will pay EMI monthly. He agreed and purchased on his SBI credit card. Yesterday he called me and told that his bill was generated and showing entire amount to pay instead of EMI's. He also told that he enquired the same with SBI team and they told him to pay entire amount and later it will convert into EMIs and balance amount will be returned to account. I don't understand this. Why should I pay entire amount? And how this satisfies the EMI purpose? Please somebody explain in detail how exactly this works.

 

[6ix9ine]

I purchased one TV last week. During the bill payment the sales guy told that I will get 2000 rs discount on EMI option on SBI credit card. As I didn't have it, i asked my friend to puchase it on his credit card and I will pay EMI monthly. He agreed and purchased on his SBI credit card. Yesterday he called me and told that his bill was generated and showing entire amount to pay instead of EMI's. He also told that he enquired the same with SBI team and they told him to pay entire amount and later it will convert into EMIs and balance amount will be returned to account. I don't understand this. Why should I pay entire amount? And how this satisfies the EMI purpose? Please somebody explain in detail how exactly this works.

Perhaps his bill generated before transaction could get converted into EMIs. You should've checked that before hand, and delayed the transaction for the next cycle.

Btw instead of call, send them email. If they reply the same thing, then do that. You will have proof with you.