Mobikwik Credit Card Bill Payment Failed. Refund Not Credited.

[ZoomZumba420]

So, I tried paying a 1500.40/- cc bill of my SBI credit card through my mother's mobikwik account (to utilise the FULLPAY coupon) with my Kotak 811 virtual debit card. It was on 28/06/25, 8:51 PM.

The transaction was failed and refund was processed instantly as per mobikwik. But as of today, the refund is not yet reflecting in my Kotak Bank account.

Now, I don't know who is at fault. Kotak, Mobikwik or BBPS. I mailed all three of their grievance and escalation email addresses. No reply till now.

 

[LHR]

you get the 5% cashback with 811 using mobikwik?

 

[ZoomZumba420]

you get the 5% cashback with 811 using mobikwik?

Nah. Mine is normal kotak 811. I used debit card because it was my mother's account and for some reason her upi wasn't working even after pin generation.

 

[6ix9ine]

So, I tried paying a 1500.40/- cc bill of my SBI credit card through my mother's mobikwik account (to utilise the FULLPAY coupon) with my Kotak 811 virtual debit card. It was on 28/06/25, 8:51 PM.View attachment 102019

The transaction was failed and refund was processed instantly as per mobikwik. But as of today, the refund is not yet reflecting in my Kotak Bank account.

Now, I don't know who is at fault. Kotak, Mobikwik or BBPS. I mailed all three of their grievance and escalation email addresses. No reply till now.View attachment 102020

At least wait 3 working days, refunds are not instant.

 

[shreyansh Mishra]

Dude wait the standard time lol