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Post office National Savings certificates

TheBOSS

TF Select
My father bought 8 National savings certificates(These are like fixed deposits) in 2014 from post office which got matured last year. When my father went to post office, they are saying that it's not updated online we have raised the complaint for it and once it's get update we will give you the matured amount, the head of post office is my father's classmate who is also trying maximum from his side.
Where should I raise the complaint so it be done ASAP ?
 
NSC has a 5 year maturity period. So, if your father bought it in 2014, it should have matured in 2019.

What do you mean it matured last year?

Is that what the post office staff told you?
 
NSC has a 5 year maturity period. So, if your father bought it in 2014, it should have matured in 2019.

What do you mean it matured last year?

Is that what the post office staff told you?
There used be 10 year NSC earlier along with the 5 year ones. It's discontinued now.
 
My father bought 8 National savings certificates(These are like fixed deposits) in 2014 from post office which got matured last year. When my father went to post office, they are saying that it's not updated online we have raised the complaint for it and once it's get update we will give you the matured amount, the head of post office is my father's classmate who is also trying maximum from his side.
Where should I raise the complaint so it be done ASAP ?
Head Post office/Division Head than
Post Master General of Region
 
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