(URGENT HELP NEEDED)HDFC SWIGGY CARD CLOSURE DUE TO FOREX TRADING

[rahulsh]

I received an email saying that my Swiggy Card will be closed in 30 days. Apparently, the closure is due to forex trading, which the law prohibits. This is a real surprise because I’ve never done any forex trading, or any trading at all, in my entire life. I don’t even do forex trading in India. I suspect that this might be due to international transactions I did via PayPal, Skrill, and by using my card number directly on certain sites.

I have already sent an email to HDFC about this case. However, I also want to reach out to experts in the hope that you can help me. The Swiggy Card is my only cashback card, and I want to do whatever I can to prevent them from closing it.

 

[akshayhs]

As far as my personal experience goes, Skrill is the culprit here.

 

[rahulsh]

As far as my personal experience goes, Skrill is the culprit here.

I called customer support; they also confirmed that none of my other international transactions pose any threat, with the exception of the Skrill transaction. However, the issue is that I didn’t do any such activity via Skrill(only did 2 transactions of total 7$), and I have proper statements and invoices of my transactions. So, do you think the bank will consider any of this, because such allegations are very serious?

 

[sunit123]

Raise complaint, Share all the proofs and escalate to RBI (If required). Do it fast because if the card is permanently closed then it cannot be a activated again.

 

[Exewhyzee]

Swiggy card ki aukaat chana-mamra kharidne ki hai. Baaki chizon me use se bachna chahiye.

 

[rahulsh]

Raise complaint, Share all the proofs and escalate to RBI (If required). Do it fast because if the card is permanently closed then it cannot be a activated again.

I have already mailed the priority email as soon as I got the intimation, and they have raised a service request with a wait time of 7 days, which is the most problematic part, because each time the wait time is 7 days.

 

[rahulsh]

Swiggy card ki aukaat chana-mamra kharidne ki hai. Baaki chizon me use se bachna chahiye.

It's not just the Swiggy card, it could be any HDFC card. The trouble started when I used Skrill.

I was shocked to know that they not only mentioned forex trading but also made some comments about money laundering. And then I had to stop and think: Are there people who really try to launder money with their credit cards?