Rbl bank converted lifetimefree card to paid card...

[spd]

Rbl bank converted my shoprite credit card lifetime free to paid one... What to do??

 

[helloworld]

u have mail that says ur existing shoprite as life time free?

mail or something written format not what you belive so far because it happened..

 

[spd]

u have mail that says ur existing shoprite as life time free?

mail or something written format not what you belive so far because it happened..

I have below attached mail...

 

[Strange]

Rbl bank converted my shoprite credit card lifetime free to paid one... What to do??

Email: headcardservice@rblbank.com with LTF screenshot to convert the card to LTF.

 

[spd]

Email: headcardservice@rblbank.com with LTF screenshot to convert the card to LTF.

Is above screenshot enough as proof??

 

[Strange]

Is above screenshot enough as proof??

Yes. You can also attach application form pdf file sent by RBL Bank over your registered email id where card pricing is mentioned.

 

[helloworld]

Is above screenshot enough as proof??

yes.. u have every right to get that card as ltf

 

[Deepak_Shetty]

RBL CC on call will say it's a paid card even if it is LTF card. I think they can't find actual pricing status of the card in their desktop. Better send mail to customer care, they will clarify.

 

[spd]

RBL CC on call will say it's a paid card even if it is LTF card. I think they can't find actual pricing status of the card in their desktop. Better send mail to customer care, they will clarify.

Ya on call they said confirm with mail.. then I mailed them in mail they said paid card. Not ltf...

 

[dvader]

You are lucky man, If you have the email stating that the card is life time free, just raise a complaint with RBIO with 10-20k compensation and enjoy the show.

 

[spd]

You are lucky man, If you have the email stating that the card is life time free, just raise a complaint with RBIO with 10-20k compensation and enjoy the show.

Can we directly raise it to rbio???

 

[Strange]

Can we directly raise it to rbio???

No. First email RBL Support if they deny to convert it to LTF then register a complaint in RBI BO.

 

[spd]

No. First email RBL Support if they deny to convert it to LTF then register a complaint in RBI BO.

Ya emailed them...

 

[Deepak_Shetty]

Ya on call they said confirm with mail.. then I mailed them in mail they said paid card. Not ltf...

If you escalate with proof, definitely they will say it's a LTF card.
Happened earlier, that even email team said my card was paid one. Later after escalating with proof, they admitted that card was issued as LTF.

 

[ali4u]

I have below attached mail...

No need of email they send email that card have fee, but don't worry they don't charge money ....annual or renewal fee if you got during offer same happened to me.since 2 years I am using it .