HDFC Credit Card payment reversed.

[Samarth343]

Hi,
My HDFC BizBlack statement was generated on 07th November, 2024. I made the payment using Payzapp on 08th November, 2024. The payment went through successfully. But on 11th November, I received the amount back into my account.
Tried calling the helpline, but they were not aware of the reason. Anyone else faced the same issue?

 

[atx]

I've a question - why are you all using PayZapp to pay credit card bills?

 

[Samarth343]

I've a question - why are you all using PayZapp to pay credit card bills?

I use it for convenience.

 

[mohankm]

I've a question - why are you all using PayZapp to pay credit card bills?

I have PayZapp as my primary payment application and BHIM as secondary UPI payment application.
I have debit card, UPI credit card and Visa credit card linked to PayZapp.

I use debit card payment mode in PayZapp to pay off credit card bill.
- Get Rs.11 equivalent as cash back sometimes
- Make a good transaction entry in debit card which helps in debit card transaction history.
I use credit card to pay off other bills where ever fees is lower than my points earned.
I use Rupay Credit card for UPI payments in Payzapp.

 

[Infinia]

I have a floater BizBlack card along with my Infinia. I had an outstanding amount of ₹1 lakh, and when I paid it to my BizBlack account via NEFT, the transaction got reversed. I tried paying the bill twice, but the same thing kept happening.

Finally, I paid the amount into my Infinia’s account number, assuming they both share the same credit limit. However, the amount still hasn’t been adjusted: my BizBlack statement still shows ₹1 lakh due, while my Infinia shows a negative balance of ₹1 lakh.

What can I do now? Do I have to pay my BizBlack again? Did I do something wrong?

 

[vadixit]

I have a floater BizBlack card along with my Infinia. I had an outstanding amount of ₹1 lakh, and when I paid it to my BizBlack account via NEFT, the transaction got reversed. I tried paying the bill twice, but the same thing kept happening.

Finally, I paid the amount into my Infinia’s account number, assuming they both share the same credit limit. However, the amount still hasn’t been adjusted: my BizBlack statement still shows ₹1 lakh due, while my Infinia shows a negative balance of ₹1 lakh.

What can I do now? Do I have to pay my BizBlack again? Did I do something wrong?

As they are different account, they would be separately tracked so you need to again pay. You can use some wallet with stone charge and pay if you don't have fund right away.
Also try and check with HDFC if they can reverse the credit or transfer to correct card.