Delay in non UPI transaction SMS in BOB Savings account

[kjs]

I am using a Bank of Baroda (BOB) account for all my investment activities, including SIPs and stock investments. However, I am experiencing a delay of 30–45 minutes in receiving transactional SMS alerts from BOB.


This delay occurs for various non UPI transactions, such as:

• Transferring funds to anyone
• Transferring/Receiving funds to & for between Trading and Bank account.
• Receiving funds from others.

All these credit and debit alerts through sms are consistently delayed.

I have contacted BOB customer care, and they informed me that the issue is from the operator’s end. However, when I contacted my mobile operator, they said the issue is at the bank’s end, as I receive SMS alerts from other banks and for other transactions instantly.

Is this delay normal with BOB? If yes, could you please suggest another PSU bank where transactional SMS alerts are received instantly, without such delays?

 

[praful47]

I am using a Bank of Baroda (BOB) account for all my investment activities, including SIPs and stock investments. However, I am experiencing a delay of 30–45 minutes in receiving transactional SMS alerts from BOB.


This delay occurs for various non UPI transactions, such as:

• Transferring funds to anyone
• Transferring/Receiving funds to & for between Trading and Bank account.
• Receiving funds from others.

All these credit and debit alerts through sms are consistently delayed.

I have contacted BOB customer care, and they informed me that the issue is from the operator’s end. However, when I contacted my mobile operator, they said the issue is at the bank’s end, as I receive SMS alerts from other banks and for other transactions instantly.

Is this delay normal with BOB? If not, could you please suggest another PSU bank where transactional SMS alerts are received instantly, without such delays?

Mera transaction messages bhi late se aata hai .
Bob k liye normal hai

 

[zomatoo]

I am using a Bank of Baroda (BOB) account for all my investment activities, including SIPs and stock investments. However, I am experiencing a delay of 30–45 minutes in receiving transactional SMS alerts from BOB.


This delay occurs for various non UPI transactions, such as:

• Transferring funds to anyone
• Transferring/Receiving funds to & for between Trading and Bank account.
• Receiving funds from others.

All these credit and debit alerts through sms are consistently delayed.

I have contacted BOB customer care, and they informed me that the issue is from the operator’s end. However, when I contacted my mobile operator, they said the issue is at the bank’s end, as I receive SMS alerts from other banks and for other transactions instantly.

Is this delay normal with BOB? If yes, could you please suggest another PSU bank where transactional SMS alerts are received instantly, without such delays?

SBI, CANARA BANK.

 

[kjs]

SBI, CANARA BANK.

NOTED.

What about UNION , BOI ? as they are nearest to me including SBI

 

[6ix9ine]

I am using a Bank of Baroda (BOB) account for all my investment activities, including SIPs and stock investments. However, I am experiencing a delay of 30–45 minutes in receiving transactional SMS alerts from BOB.


This delay occurs for various non UPI transactions, such as:

• Transferring funds to anyone
• Transferring/Receiving funds to & for between Trading and Bank account.
• Receiving funds from others.

All these credit and debit alerts through sms are consistently delayed.

I have contacted BOB customer care, and they informed me that the issue is from the operator’s end. However, when I contacted my mobile operator, they said the issue is at the bank’s end, as I receive SMS alerts from other banks and for other transactions instantly.

Is this delay normal with BOB? If yes, could you please suggest another PSU bank where transactional SMS alerts are received instantly, without such delays?

This is a very common issue with BOB. I logged into net banking, but I received the message an hour later.

 

[zomatoo]

This is a very common issue with BOB. I logged into net banking, but I received the message an hour later.

Email is instant.

 

[6ix9ine]

Email is instant.

Agreed, email is mostly instant in BOB.

 

[Aniket]

SBI, CANARA BANK.

SBI really? Iska toh random hai: aana rehta toh instant aata nahi toh aata hi nahi...

Kabhi aata hai aur kabhi nahi 🤡

Kabhi kabhi toh e-mail bhi nahi aata 🤡

 

[its_karan]

could you please suggest another PSU bank where transactional SMS alerts are received instantly,

Union
1 added advantage with Union is they also provide the closing balance in the sms.

2 Accounts I would suggest is:

• SB PRO: 10k Mab, a little hassle to open but almost everything free.
• USSA2 or above: If you can open a salary account with them, only then, 0 MAB, Again free everything

I am using a Bank of Baroda (BOB) account for all my investment activities, including SIPs and stock investments. However, I am experiencing a delay of 30–45 minutes in receiving transactional SMS alerts from BOB.


This delay occurs for various non UPI transactions, such as:

• Transferring funds to anyone
• Transferring/Receiving funds to & for between Trading and Bank account.
• Receiving funds from others.

All these credit and debit alerts through sms are consistently delayed.

I have contacted BOB customer care, and they informed me that the issue is from the operator’s end. However, when I contacted my mobile operator, they said the issue is at the bank’s end, as I receive SMS alerts from other banks and for other transactions instantly.

The case with BOB is, They will on their wish inform you in 1 to 2 hours after your money is deducted.

 

[CosmicCat]

I am using a Bank of Baroda (BOB) account for all my investment activities, including SIPs and stock investments. However, I am experiencing a delay of 30–45 minutes in receiving transactional SMS alerts from BOB.


This delay occurs for various non UPI transactions, such as:

• Transferring funds to anyone
• Transferring/Receiving funds to & for between Trading and Bank account.
• Receiving funds from others.

All these credit and debit alerts through sms are consistently delayed.

I have contacted BOB customer care, and they informed me that the issue is from the operator’s end. However, when I contacted my mobile operator, they said the issue is at the bank’s end, as I receive SMS alerts from other banks and for other transactions instantly.

Is this delay normal with BOB? If yes, could you please suggest another PSU bank where transactional SMS alerts are received instantly, without such delays?

This kind of issue is quite common with BOB and other PSU banks. That said, consider yourself lucky that you're still receiving transactional SMSs, even if they're delayed by 30–40 minutes.

In my case, I’ve stopped getting most transactional SMSs from SBI since around September 2022. Out of every 10 transactions — whether UPI, debit card, netbanking, etc. — I receive, let's say, for two. It’s the same for my dad and mom’s numbers too. However, OTPs from SBI have always come through without fail or delay, so that part has never been a problem.

On the bright side, I do receive transactional emails from SBI for almost every transaction. These emails usually arrive instantly or within 5 minutes at most. However, they only send email alerts for debit card transactions and those done specifically via the YONO app; not for UPI and netbanking transactions.