BOB HPCL Energie Virtual Card Lifetime Free Offer

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I have a Bob Premier Rupay LTF CC.

I got whatsapp message from Bob:

I applied and got LTF virtual card instantly. This is a digital card and physical card will NOT be sent.

 

[rishi4]

Anyone got any response?
They haven't even acknowledged my mail yet

 

[rafzy]

Anyone got any response?
They haven't even acknowledged my mail yet

nope, no acknowledgement on my email either.

 

[rishi4]

Not sure what they are up to

 

[hackymanoj]

Can someone create a post on X and we shall take up the issue there? Does BOB have X support?

 

[ashiquetvr]

How to get physical card? By applying via card replacement?

You can write a request to customer care, they will send it for free. Write to this email: crm@bobfinancial.com

 

[skywalker]

View attachment 96416

Same for me, till March, I received surcharge waiver, but in April, I didn’t receive any surcharge waiver, the merchant name also changed, and the PG was also different I think. Haven’t checked RPs but I’ve been charged more. It’s been more than 20 days, haven’t received the surcharge waiver still. @TechnoFino @Abhishek012 do you guys have any update on this?

UPDATE: Made 2 transactions in the last 3-4 days using HP pay as usual, and this time it worked pretty well. Seems like they have fixed the issue. I can’t still see the Paytm or CCAvenue PGs, but got the surcharge waiver credited in 2-3 days, and reward points were also added properly, as usual.

 

[rafzy]

UPDATE: Made 2 transactions in the last 3-4 days using HP pay as usual, and this time it worked pretty well. Seems like they have fixed the issue. I can’t still see the Paytm or CCAvenue PGs, but got the surcharge waiver credited in 2-3 days, and reward points were also added properly, as usual.

thanks for the update mate!!

 

[skywalker]

UPDATE: Made 2 transactions in the last 3-4 days using HP pay as usual, and this time it worked pretty well. Seems like they have fixed the issue. I can’t still see the Paytm or CCAvenue PGs, but got the surcharge waiver credited in 2-3 days, and reward points were also added properly, as usual.

EDIT: Went to another HP pump today, and again the merchant name was different (Hindustanpetroleumcor). Purchased ₹1800 fuel but was charged ₹1821 straightaway. I think the issue might still NOT be completely resolved. Maybe it depends on the fuel station? Super confused lol.

 

[hackymanoj]

Ca someone please clarify, if this is expected when I pay via HP PAY it's charging me extra 2% via HPCL credit card

 

[hackymanoj]

Ca someone please clarify, if this is expected when I pay via HP PAY it's charging me extra 2% via HPCL credit card

Can someone please confirm this?


I didn't get any response, so called the customer support. Customer support executive asked to send email to crm@bobcard.co.in stating the issue. Waiting for the reply

 

[hackymanoj]

O

Can someone please confirm this?


I didn't get any response, so called the customer support. Customer support executive asked to send email to crm@bobcard.co.in stating the issue. Waiting for the reply

Ok, got automated reply with the ticket in a few mins.