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Welcoming Union Bank Elite Metal Debit Card!!

I asked the branch lady to if I can add my spouse as joint holder in this Elite account. She told its an salary account, so cant be converted in to joint account. 🥲
 
I asked the branch lady to if I can add my spouse as joint holder in this Elite account. She told its an salary account, so cant be converted in to joint account. 🥲
Wrong info from her side. I just opened this account jointly only

As @SJM replied, their website clearly tells the same.
 
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Finally Union Bank Salary Elite Account was opened today (on 30th April). But not yet activated.

Few pointers for those applying:

1) Go to branch with One Photo, Original PAN and Original Address Proof ID (eg Aadhar). As backup take your salary slip (they asked me to bring on phone, but didn't ask)
2) Check if they can open Salary Elite Account, with code SALEL
3) Once agreed, ask them to start the process in system. Herein they will fill details in system and then ask for OTPs - email and phone.
3) Once Account opened, they will still need a account opening form. Two routes here:
Some branch will ask you to fill in a printed form with all details manually. This is quite tedious and error prone.​
Other branch will use online tool call MyDiary wherein they fill in personal details in system (including account no. generated in Step 2). Post that a prefilled form is printed. We need to sign and submit. This is fast and error proof.​
4) Post this, while we get account no., they will need to scan documents and get account activated from backend.

PS: Union Bank systems are super slow. If account gets opened in one go, you are really lucky fellow.

EDIT: Backend team have started asking for payslip.. may be lot of accounts opened recently.

Further update to earlier post..

Direct opening on joint account was technical challenge.

So they opened Solo account (on 30th April) and after backend activation (on 2nd May) added second name too.

Today (on 3 May) visited branch, got passbook printed which shows both names added to the account. Account type (Salary Elite) is also reflecting in passbook.

Branch generated Token for Vyom (their mobile app), which came on SMS. Using this and CustID was able to log into mobile banking.

Debit Card will hopefully be delivered in 7 days.

Received debit card for Primary holder today. No notification came.

Welcome kit containing diary, key chain, pen, metal debit card and card holder. Delivered via India Post.

For cheque book, got dispatch notification 2-3 days back but yet to be delivered. Again coming via India Post.

Funny thing - beneficiaries added in mobile app (Vyom) are not visible in net banking. Think vice versa too... Quite a headache.

Also their app gives timeout / network error everytime.. But in second, third time works. Netbanking doesn't give time out etc error but slow.
 
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But lately, their "backend" team which activates the account, have started asking for salary proof. Pls be careful.
Screenshot of query from backend team asking branch to upload salary slip with salary > Rs 1.8L. Else account not getting activated
 

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