HDFC Bank PIXEL Credit Card - Query & Discussion

[ekarthikv]

I have physical pixel visa card and virtual pixel rupay card, the rewards points of these cards shared or seperate? Anyone know

 

[CreditCardFino]

Raise a ticket. They will update it crediting the remaining Cashpoints.

I did already still not credited taking so much time

 

[Joltpost]

I did already still not credited taking so much time

Then raise the complaint here

Grievance Redressal Digital

www.hdfcbank.com

If that doesn't work then give a negative review on Play Store and you'll get a response with a code. Its how I got all my complaints fixed after a while.

 

[CreditCardFino]

Then raise the complaint here

Grievance Redressal Digital

www.hdfcbank.com

If that doesn't work then give a negative review on Play Store and you'll get a response with a code. Its how I got all my complaints fixed after a while.

It said 10 working days after that I will email to grievance

 

[Akshay Ajmera]

Yes they are not responding to ticket, or talking a lot more time. I did one transaction where i purchased some books. They categorised it as government transaction. I raised a ticket more than 10 days back, still no response

 

[RohitSah]

Is this card applicable for 10% off during sales or other websites?

 

[CreditCardFino]

Is this card applicable for 10% off during sales or other websites?

you get 13% 10% + 3% just now got pop up on Amazon summer sale offer

 

[SreeU]

Is this card applicable for 10% off during sales or other websites?

Yes... It is

 

[Joltpost]

I did two transactions using KIWI app with this pixel card. One on Zomato where I'm suppose to get 5% and the other some UPI spends. Neither of them updated the cashpoints. I have raised the ticket.

I wonder what is the case here...

 

[Lalsingh22]

I have done a transaction on Amazon using Pixel & I have chosen Payzapp in 3% Category. But it doesn't show 1% Cashback for Amazon transaction. Will I get 1% Cashback for the transaction done on Amazon ?

 

[CreditCardFino]

I have a transaction on Amazon using Pixel but I have chosen Payzapp in 3% Category. But it doesn't show 1% Cashback for Amazon transaction. Will I get 1% Cashback for the transaction done on Amazon ?

After it settles you should get it

 

[Lalsingh22]

After it settles you should get it

Yesterday, it was showing 1% but today it was removed. Should I wait or just raised the ticket ?

 

[CreditCardFino]

Yesterday, it was showing 1% but today it was removed. Should I wait or just raised the ticket ?

Is it shopping or wallet transaction? wallet is not eligible for any CB

 

[Lalsingh22]

Is it shopping or wallet transaction? wallet is not eligible for any CB

It was a Shopping transaction.

 

[Deepak_Shetty]

It was a Shopping transaction.

I think now it is showing as pixel points are not eligible for this transaction. Don't worry, You will get 3%,. Wait till tomorrow.

 

[Lalsingh22]

I think now it is showing as pixel points are not eligible for this transaction. Don't worry, You will get 3%,. Wait till tomorrow.

I think I will get 1%. In 3% category I have chosen Payzapp. Let's see what happens tomorrow.

 

[Deepak_Shetty]

I think I will get 1%. In 3% category I have chosen Payzapp. Let's see what happens tomorrow.

You should tell this in your main post bro. Yes you will get only 1% tomorrow. You could have changed 3% category just before transaction.

 

[Lalsingh22]

You should tell this in your main post bro. Yes you will get only 1% tomorrow.

I did tell about it in the main post.

 

[Deepak_Shetty]

I did tell about it in the main post.

As per their t&c, they consider transaction settlement date for cash back, capping and all. If your transaction is not settled yet then you can change 3% category now also.
Please note : These are just my assumption, not tested personally. Go-ahead with your decision.