Transferred Edge Miles To Wrong Account

[kjmehta19]

Hello,

I had Accor classic membership which I recently upgraded to Accor Plus. I had no idea that once you upgrade your membership the account number gets changed. In my Ais portal the old account number was saved and by mistake I have transferred the Edge Miles (10,000 Accor Miles) to the old account number. Can someone please help me what should I do next ?

PS. - Both new and old account number belongs to me and have same email ID

 

[6ix9ine]

@BVC @drsel .

 

[G0KU]

Hello,

I had Accor classic membership which I recently upgraded to Accor Plus. I had no idea that once you upgrade your membership the account number gets changed. In my Ais portal the old account number was saved and by mistake I have transferred the Edge Miles (10,000 Accor Miles) to the old account number. Can someone please help me what should I do next ?

PS. - Both new and old account number belongs to me and have same email ID

Chill, both accor account were linked internally, wait 2-3 days.

 

[Anupama_Jha]

Hello,

I had Accor classic membership which I recently upgraded to Accor Plus. I had no idea that once you upgrade your membership the account number gets changed. In my Ais portal the old account number was saved and by mistake I have transferred the Edge Miles (10,000 Accor Miles) to the old account number. Can someone please help me what should I do next ?

PS. - Both new and old account number belongs to me and have same email ID

Chill, both accor account were linked internally, wait 2-3 days.

Yupp, relax. It will credit to your account only or will fail. Incase if fails, mail travel edge with new upgraded account screenshot visible your name and accor ID for removal of old and linking of new ID