I do not know if anyone else is facing this issue. I first got this additional card offer for simplesave and BPCL cards in April 2023 and when I click on it, it took me to the choose the card but at that time I did not avail the offer as I have no use for it as it's paid. Then in May 2023, I got an upgrade offer to Elite while this avail new card offer was still live since then everytime I try to avail the card, I got this error. I thought maybe because of this upgrade offer, the multicarding offer wasn't working temporarily as I tried to avail during the last week of May when they offered 1k amazon gv for simplysave card. Then even after the upgrade offer is gone now for many months already still I am unable to avail this 2nd card option but SBI cards keeps showing the offer banner and sending me emails regularly for preapproved 2nd card. For the last 2 months, I am sending them countless emails from Lvl1 to PNO but all their reply was dumb. They either ask me to provide application number, or guides me to put in a new fresh application and recently their PNO told me that they cannot convert my simplyclick visa to rupay but all I wrote in the emails was about this multicarding offer not working. I know SBI customer care is dumb but even the people in the PNO team doesn't care to read the emails properly and just send out template emails of a different query? Anyone facing or faced this issue and somehow got it resolved by any means? Thanks in advance.
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(SOLVED) Your Request for "Avail New Card" cannot be processed error
- Thread starter CardGame
- Start date
I have the same problem, the reason could be is I took the limit enhancement of 15k alone and it was meant to be new card and upgrade limit. But due to this the 2nd card is not issued by online mode. Customer care asked to reach branch for apply. Even I got first year free card message today.
How many cards do you have now?
You should get it unless you have availed any recent LE
olkay then continiue your battle with SBI ..you have a case here .. but keep in mind that you are dealing with SBI .. Best Wishes
Yes only in SBI, even pnb select I got it easily.
Received the same pre-approved email but FYF offer for simplysave this time. Seems no one have this issue like me. After countless emails to all support IDs finally one of the email to PNO was read by an actual human being and he escalated it with Ref. number but I don't have any hope.
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I told already that I have the same issue.
My wife is getting the same error and the offer is coming daily in mail and message regarding simply save first year free offer. Don't know how to proceed further. My guess is they might have sent offer to set of people by default. I might be wrong here.
The solution also told already 🤣, visiting branch is the only way to resolve it. The internal policies is nothing but, apply via agent or branch.!!
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