Sbi rejected an existing cardholder for this reason

[gabu]

We regret to inform that due to non-availability of required information /documents, we are unable to
process your credit card application.

Seriously they need more docs from existing card holder?

 

[CMGCMG is verified member.]

Seriously they need more docs from existing card holder?

And if you ask them what docs were missing, they will reply that it was rejected due to internal policies. 🤷‍♂️

 

[gabu]

And if you ask them what docs were missing, they will reply that it was rejected due to internal policies. 🤷‍♂️

So no result if I escalate it to grievances office?

 

[rp0703]

So no result if I escalate it to grievances office?

I also applied for the Cashback card. I already have SimplyClick and BPCL. But they rejected the application just based on basic details without any CIBIL enquiry. I E-mailed Principle Nodal Officer and I got this in reply.

 

[CMGCMG is verified member.]

So no result if I escalate it to grievances office?

You should escalate.