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SBI Cashback card rejected

but on sprint, they instantly reject or accept. how can it be routed to physical application ?
I went via bank account verification route, As I applied night, VKYC was available on morning. My bad, mobile number mismatch in account, it turned out to be good, morning they arranged physical KYC, Agent who came applied via alter route, he told normal route will get rejected and provided Ecard instantly.
 
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