My SBI Visa Platinum LTF got blocked on July 31st due to no transaction for a year. I did get an SMS regarding that, but I missed it.
Now, when I called customer care, they said it is permanently blocked. But, I am able to login to SBI card through website and mobile app and there is no information that it is blocked. I have not yet tried to do a transaction using that card. Customer care says, there is no option for them to unblock it, only way is to apply for new credit card. Closing the credit card will close my credit history for that card.
Did anybody face this issue and got the card activated again? Any pointers on procedure to reactivate the card?.
Now, when I called customer care, they said it is permanently blocked. But, I am able to login to SBI card through website and mobile app and there is no information that it is blocked. I have not yet tried to do a transaction using that card. Customer care says, there is no option for them to unblock it, only way is to apply for new credit card. Closing the credit card will close my credit history for that card.
Did anybody face this issue and got the card activated again? Any pointers on procedure to reactivate the card?.