Refund not received on cc bill payment via airtel app

[lucifer1728]

I made Rs. 17k cc bill payment of kotak bank through Hdfc rupay cc on upi via airtel thanks app on 3rd May. The transaction got failed and sms received that money would be refunded in 7 days. But till now it hasn't been received. Customer care number is just ivr. E-mail to wecare@airtelbank.in resulted in reply that transaction id is not associated with airtel payments bank. What to do, Whom to contact, any email?

 

[ccdc]

search for Airtel payment bank contact details on this forum...

 

[pinki]

Raise chargeback with bank , then u will get refund.
Happened with me earlier
Airtel is not going to help u!

 

[lucifer1728]

Raise chargeback with bank , then u will get refund.
Happened with me earlier
Airtel is not going to help u!

Have raised Dispute transaction request through HDFC Mycards app.. Anything else that can be done?

 

[pinki]

Have raised Dispute transaction request through HDFC Mycards app.. Anything else that can be done?

Call cs to confirm the chargeback process

 

[mrbean]

Call cs to confirm the chargeback process

Today morning I have paid kotak bill but the payment is showing as processing.
Anyway to contact airtel

 

[pinki]

Today morning I have paid kotak bill but the payment is showing as processing.
Anyway to contact airtel

No option. They cant fetch bill payments in their system :/

 

[mrbean]

No option. They cant fetch bill payments in their system :/

🙁Does they issue refund automatically if it fails

 

[RajS]

Wait for 5-7 business days. You will get refund. If not, raise grievance in BBPS portal as Airtel just uses their BBPS system and doesn't manage refunds

 

[mrbean]

Wait for 5-7 business days. You will get refund. If not, raise grievance in BBPS portal as Airtel just uses their BBPS system and doesn't manage refunds

Actually the BBPS Id is not generated.
I have tried to contact BBPS but they are asking for the BBPS Id 🙁

 

[Sudbht]

can anyone confirm is we get utility as MCC for all merchant name on Airtel Thanks App? I am getting BHARTI AIRTEL LTD or WWW AIRTEL IN.

 

[anantnitish]

can anyone confirm is we get utility as MCC for all merchant name on Airtel Thanks App? I am getting BHARTI AIRTEL LTD or WWW AIRTEL IN.

Y e s

 

[Sudbht]

Y e s

So both will give Utility and provides RP on IDFC debit card?

 

[mrbean]

So both will give Utility and provides RP on IDFC debit card?

Paying credit card bills using Airtel is too risky.
Once a payment go processing then there is no support.
I have paid kotak bill on 5th June and it goes processing.
The bill is still not paid or refund not credited to bank.
I have raised a chargeback hope it will helps me

 

[pinki]

Paying credit card bills using Airtel is too risky.
Once a payment go processing then there is no support.
I have paid kotak bill on 5th June and it goes processing.
The bill is still not paid or refund not credited to bank.
I have raised a chargeback hope it will helps me

Chargeback is the only thing which helps in case of airtel .

 

[mrbean]

Chargeback is the only thing which helps in case of airtel .

Indusind bank has raised two chargeback request and they have shared a tat time completion by 13june.
I hope the refund will be Credit.

 

[mrbean]

Chargeback is the only thing which helps in case of airtel .

Finally I have received and sms stating that the chargeback is closed and refund is credited to account.
😊

 

[pinki]

Finally I have received and sms stating that the chargeback is closed and refund is credited to account.
😊

Good , nice to know .
All thanks to @VISHESH_BANSAL sir.
Once I was also in same situation and he guided me to raise chargeback, and this is only n ultimate way.
And i did and it worked for me.😈
So yeah 👍 i m just passing on his advice tbh.🌝
Themx 😈

 

[mrbean]

Good , nice to know .
All thanks to @VISHESH_BANSAL sir.
Once I was also in same situation and he guided me to raise chargeback, and this is only n ultimate way.
And i did and it worked for me.😈
So yeah 👍 i m just passing on his advice tbh.🌝
Themx 😈

Thanks bro the chargeback helps to refund the amount