rbi ombudsman not taking complaint

[prash1161]

website is saying upload the image of the written complaint but i have sent them email. whats the solution?

 

[Vasuki]

website is saying upload the image of the written complaint but i have sent them email. whats the solution?

C o n t e x t

 

[prash1161]

C o n t e x t

bhai? solution bata

 

[prash1161]

C o n t e x t

 

[sidp]

website is saying upload the image of the written complaint but i have sent them email. whats the solution?

Didn't you write the email?😆

 

[prash1161]

Didn't you write the email?😆

i did i attachted the email ss

 

[sidp]

i did i attachted the email ss

Bro mail is the written complaint. Written doesn't necessarily mean written in paper. Here written means verifiable.

 

[Strange]

website is saying upload the image of the written complaint but i have sent them email. whats the solution?

Save email as pdf then attach that file.

 

[booklover]

Save email as pdf then attach that file.

I am also getting the same error in ombudsman. I attached the screenshot in PDF format, but still I am getting the error.

 

[RAMESH BABU N]

Generally, RBI Ombudsman should be approached, with all the relevant details, ONLY AFTER

1. Giving a complaint to the BM
2. Escalated to their Grievance Channel
3. Taken to Nodal Officer and PNO.

That's the suggested route.

In some cases, you also need to file a case in the local consumer court - depending upon the type of the issue/problem.

PLEASE READ THE RELEVANT DETAILS ON THE RBI WEBSITE. And, follow the procedure suggested. Do not go by hearsay.

 

[sidp]

I am also getting the same error in ombudsman. I attached the screenshot in PDF format, but still I am getting the error.

Check file size, name.

Sometime if file name is too long or source folder is too many levels inside the drive, browser doesn't allow to upload.

 

[booklover]

Check file size, name.

Sometime if file name is too long or source folder is too many levels inside the drive, browser doesn't allow to upload.

File name is all good. See screenshot below:



But I am still facing this error:

 

[sidp]

You first need to select the file. Then click upload.

I think you have only selected the file. Else file must be >2mb.

 

[RAMESH BABU N]

File name is all good. See screenshot below:



But I am still facing this error:

Do they need a "written complaint" - with signature - addressed to the specified office (regulated entity) . That's what I think. Read the error in this context.

 

[sidp]

Do they need a "written complaint" - with signature - addressed to the specified office (regulated entity) . That's what I think. Read the error in this context.

No. Written here means not verbal. So complain in their website, mail or written complaint in branch all are acceptable.

This is a system error. Someone from ombudsman office will check only after few days.

 

[RajeshV]

You first need to select the file. Then click upload.

I think you have only selected the file. Else file must be >2mb.

This is the issue. You hadn't clicked upload.

Do they need a "written complaint" - with signature - addressed to the specified office (regulated entity) . That's what I think. Read the error in this context.

No. Nobody is manually checking if the document had specific details.